We are recruiting for a Lead Patient Access Specialist - Webb Peds to join ourteam!

　　We are here for life's journey.Where is your life journey taking you?

　　Being the heartbeat of Denver means our heart reflects something bigger thanourselves, something that connects us all:

　　Humanity in action, Triumph in hardship, Transformation in health.

　　DepartmentWebb Peds Primary Care Clinic

　　Job Summary

　　Under general supervision, coordinates assigned employee duties and managesallocation of personnel resources in assigned clinic to insure efficientpatient flow. Trained in all aspects of front office clinic operations,including but not limited to: Outpatient registration, patientscheduling, clinic schedule template building and maintenance, cashhandling, quality assurance to include weekly feedback, InsuranceVerification and staff education. Makes recommendations for re-training andtrains new hires. Works collaboratively with other department leads,supervisors, and managers to ensure continuous clinic flow by monitoringdaily clinic schedules and registration processes. Patient Access Lead Rolewill be present in clinics that meet criteria for Nurse Manager and ChargeNurs

　　Essential Functions:

　　Provides Administrative Clinic Support to include but not limited to time andattendance, help desk tickets and other duties as assigned (10%)

　　Registering and scheduling patients. Monitors and works Work Queues clinicspecific. (10%)

　　Quality Control and Quality Assurance - performs weekly & monthly QA auditsin adherence to expectation set forth by CHS/Revenue Cycle. Train & assiststaff to meet QA goals and requirements. (5%)

　　Performs cash handling duties that include preparation of daily cashdeposits, facilitating refunds, training clerical staff to prepare cashdeposit and addressing overage/shortages as needed, completes, preparesand/or verifies daily deposit. Runs report at end of shift. (5%)

　　Delegates job assignments and monitors work flow. Monitors and tracks employeedaily assignments. (5%)

　　Staffs Clinic registration areas during shortages due to PTO, Sick-Calls,and FMLA. (5%)

　　Answers telephone inquiries; screens calls; routes calls and takesmessages. (5%)

　　Attends monthly Front End operations meetings; attends regularly scheduleddepartment and leadership meetings, huddles, and one-on-ones withSupervisor/Manger and passes information to the clerical team in a timelyand effective manner. (5%)

　　Orders and maintains PAR levels for office supplies, encounter forms andother materials as needed. (5%)

　　Performs template maintenance: new provider template requests, schedulebuilding, schedule changes. (5%)

　　Address customer service issues and uphold high level of customer serviceamongst clerical staff at all times. (5%)

　　Works with and under the direction of the Clerical Supervisor promotespositive interpersonal (customer) relationships with fellow employees,physicians, patients and visitors. Treats these individuals with courtesy,dignity, empathy and respect; consistently displays courteous andrespectful verbal and non-verbal communications. (5%)

　　Works with and under the direction of Clerical Supervisor to set clearperformance expectations for staff by developing job specific customer serviceexpectations and behaviors for each position supervised. Communicatesexpectations to each employee and establishes the expectations related to jobrequirements and performance appraisal components. (5%)

　　Works with and under the direction of the Clerical Supervisor to evaluateongoing competency and identifies training and staff development needs ofemployees and ensures appropriate training provided. (5%)

　　Works with and under the direction of the Clerical Supervisor to initiateformal/informal activities with employees to develop departmental cohesionand collegiality. (5%)

　　Works with and under the direction of the Clerical Superviso to recognizepositive behavior and contributions to the organization using praise,appreciation and rewards. (5%)

　　Works with and under the direction of the Clerical Supervisor to activelyidentify problems and opportunities for improvement; identifies appropriatesolution and... For full info follow application link.

　　"Denver Health is committed to provide equal treatment and equal employmentopportunities to all applicantsand employees. Denver Health is an Equal Opportunity Employer and does notdiscriminate against any employee or