We are recruiting for a Lead Medical Interpreter to join our team!

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　　DepartmentLanguage Services

　　Job Summary

　　Under minimum supervision, provides medical interpretation during routineand complex medical and non-medical appointments, group sessions and familymeetings. Provides translation support for non-complex, short requests.Participates in the applicant interviewing process and supports supervisor inthe onboarding process, including coordination of shadowing and trainingopportunities. Responsible for collecting, measuring, and reporting onquality assurance metrics and providing feedback and coaching to staffregarding these metrics. Serves as primary backup support for dispatchoperations, including coordinating external vendors appointments andscheduling in-person interpretation.

　　Essential Functions:

　　Utilizes expressive and receptive communication skills in English and at leastone other language sufficient to facilitate communication between the clientand health care staff in assigned service areas. (30%)Demonstrates working knowledge of anatomy, medical terms and symptoms byaccurately conveying information between the patient and the care provide.(5%)Accurately interprets both the content and the spirit of the communicationsand seeks clarifications, as needed. (5%)Reviews accuracy of translations for Denver Health documents. Responsible forproof reading and editing of translated materials to ensure the quality oftranslations and is responsible for the up keep of translation database. (5%)Assists the Medical Interpreter Program Manager in coordinating the activitiesof the medical interpreters. Help to train new staff, and prepares necessaryreports for Manager. (5%)Assures that coverage is provided timely and according to needs. (5%)Runs reports on a monthly basis to be reviewed by manager. (5%)Assists in the monitoring, upkeep and handling of Obscure and Sign Languagerequests. (5%)Provides training and supervision to Volunteers and Student MedicalInterpreters per established guidelines. (5%)Coordinates recruitment of bi-lingual Volunteers and Student MedicalInterpreters. (5%)Reviews work upon completion for adherence to guidelines, quality andtimeliness standards and provides on going feedback regarding level ofperformance to Program Manager. (5%)Assists Medical Interpreter Program Manager with scheduling and monitoring ofthe Spanish Language Assessment. (5%)Acts as a backup for in-person interpreter requests. (5%)Establishes and maintains effective, professional working relationships withclients, staff, the public and other customers. (5%)Maintains and enhances skills, performance proficiency and professionaldevelopment (5%)

　　Education:High School Diploma or GED required.Certificate of completion from an accredited interpreter training program(e.g., Bridging the Gap, The Community Interpreter) required.

　　Work Experience:4-6 years of medical interpreter experience required.

　　Knowledge, Skills and Abilities:Must be proficient in written and spoken English and Spanish and pass MedicalInterpreter screening and role play.Excellent customer service skills, attention to detail, active listeningand communication skillsExceptional knowledge medical terminology, healthcare vocabulary andcultural awareness to interpret accurately in a healthcare setting.Ability to work under pressure and in a high pace environment.Ability to multitask, excellent management and organizational skills.Ability to provide interpretation in a variety of modalities and methods,including in-person, video, phone, simultaneous, consecutive and groupsetting.Microsoft of ice (Outlook, Word, Excel, PowerPoint)Knowledge of call center technology.

　　Hours: Mon - Fri, 9:30am - 6pm

　　ShiftDays (United States of America)

　　Work TypeRegular

　　Salary$26.20 - $38.08 / hr

　　Benefits

　　Competitive pay

　　Outstanding benefits

　　Education... For full info follow application link.

　　"Denver Health is committed to provide equal treatment and equal employment