About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Vendor Management Office (VMO) is within the Network, Engineering, Technology Security (NETS) organization and collaborates with internal business partners to manage Lumen activities with software (SW) and services suppliers. In an ever-changing industry, we help our stakeholders navigate business relationships and contracts, maximize the value of our agreements, ensure that current and future business needs are met, mitigate business risks, and align with financial objectives.

The VMO is currently hiring a Lead IT Software Asset Management Analyst who will partner on a $50-million-dollar-plus portfolio of SW entitlements (perpetual and subscription) to provide consistency with industry Software Asset Manager (SAM) best practices, maintain an effective corporate SW licensing position, and drive vendor-initiated audits. Work assignments will include many vendor products, including major IT industry vendors (e.g., IBM, Oracle, Microsoft, Salesforce, SAP).

Location

This position is fully remote in the US.

The Main Responsibilities

Developing and improving best practices for achieving SW Asset Management objectives; automating tasks to improve efficiency and mitigate risks, where appropriate; influencing others to adopt best practices.

Establishing internal processes to regularly measure and document SW license asset usage.

Leading complex data analysis and verification projects: ensure license compliance, help clients get the best value, and establish appropriate levels/ quantities for renewals.

Managing large and complex license audit efforts (whether vendor-initiated or internally driven) to conclusion, ensuring that the process aligns with contract rights and best practices.

Assessing and refining internal processes and metrics to measure and document SAM team performance and results.

Analyzing vendors’ SW terms and conditions to determine alignment with business and user requirements.

Recommending terms and conditions that provide the greatest flexibility now and in the future; ensure that language regarding license counts is clear and measurable

What We Look For in a Candidate

Required Qualifications:

Bachelor’s degree with an emphasis in business (e.g., finance, operations, statistics, economics), MIS, Information Technology, Computer Science, or with equivalent work experience. Master’s degree is a plus.

3-5 years of related experience.

Strong ability to use Microsoft Office (e.g., Word, Excel, PowerPoint), Microsoft Teams, Copilot, and Microsoft SharePoint.

Strong analytical skills: contract analysis, data analysis, financial analysis (budget and forecasts, accounting concepts, evaluation of alternatives), process analysis. Understand necessary information; discern relevant facts for decisions. Maintain focus on details, while keeping the big picture in mind. Communicate complex concepts and actionable recommendations to leadership.

Ability to determine the root cause of operational and financial challenges and offer options for risk-based mitigation.

Ability to lead and work in a team, be self-directed (requires minimal supervision to manage multiple initiatives simultaneously), creative problem solver, quality-focused; applies independent judgment to accomplish objectives.

Establish repeatable processes and apply best practices consistently

Preferred Qualifications:

Experience managing complex SW contracts and licensing for a variety of suppliers, both major industry vendors (e.g., IBM, Oracle, Microsoft, Salesforce, SAP) and others less well known. Representing and addressing IT’s considerations and interests (from development to infrastructure operations), while conducting vendor-related activities. Financial transactions and purchasing tools.

Prior experience using SW management-related tools such as Flexera Net Management Suite (FNMS) and Flexera AppBroker.

Demonstrated strong and positive interpersonal talents; able to interact with and influence people from all disciplines; able to balance persuasiveness and assertiveness to build relations while meeting objectives.

Self-awareness of skills and organizational impacts.

Organized and structured approach.

Preferred: Software Asset Manager Certification (SAM)

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$94,420 - $125,890 in these states: AR ID KY LA ME MS NE SC SD

$99,390 - $132,510 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$104,360 - $139,140 in these states: CO HI MI MN NC NH NV OR RI

$109,330 - $145,770 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334676

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

94420

Salary Max :

145770

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

09/20/2024