Summary Serves as a Sr. Human Resources (HR) Specialist in the Shared Service Center and leads a team of HR professionals whose primary functions involve processing payroll related actions and secondarily processing personnel actions in the Federal Personnel and Payroll System (FPPS). Performs multiple, varying, and complex assignments under the minimal direction of a manager or more experienced professional. May act as a contributing specialist on large work activities as a team lead/project manager. Responsibilities Serves as a liaison between the Shared Service Center, the HR Services Divisions (HRSD), Benefits Operations Center (BOC), FAA and the Department of Interior (DOI) Payroll Operations office to resolve issues related to transactional processing and accurate processing and payment of FAA employees. Applies experience and comprehensive knowledge applicable to payroll policies, systems and processing. Assignments frequently require knowledge and experience working across functional and/or organizational lines. Ensures actions are compliant to federal law, policies, rules governing pay and personnel action processing policies, rules and associated negotiated agreements. Researches Human Resources policies, regulations, case law, and relevant material to provide expert advice to management, team members, and customers for assigned areas. Handles and resolves complex issues relative to a wide-range of pay and non-pay actions covering several pay systems to include General Schedule, Federal Wage System, Core Compensation and Air Traffic Pay Plan. Ensures team members carry out assignments accurately and in a timely manner. Provides assistance and guidance to team members on specific tasks and with interpretation and application of policies and directives. Resolves minor performance problems and informal employee complaints - referring other types of problems/complaints to the manager. Advises the manager on team member performance, deficiencies, training needs and contributions. Provides guidance and on-the-job training to staff. Approves short-term leave requests. Identifies trends, issues and takes appropriate action to ensure that systemic problems are resolved or averted. Provides responses and/or information for FAA Hotline and Congressional Inquiries and FOIA/Privacy Act issues for assigned areas. Consultative advisor to HRSDs, LR and Regional Counsels during the development and implementation of third party settlements and agreements, ensures actions are processed IAW agreements, and assists with affecting back pays and resolving issues. Manages the Wednesday process to ensure the team notifies timekeepers to advise on coding issues and remedial actions to resolve pay errors or problems identified by DOI or employees prior to final pay calculations. Established policies/procedures provide guidance for assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches. Work is reviewed rarely, typically through status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities. Assignments may require knowledge and experience working across functional and/or organizational lines. Works independently to plan and accomplish work assignments. Identifies and requests additional resources as needed. Contacts are both internal and external to the organization. Contacts are with all levels of management, legal counsel, DOI payroll and technical employees, timekeepers, HRSD managers and employees to provide guidance and assistance, resolve issues, and explain policies and procedures. Responsible for troubleshooting and resolving difficult and complex problems associated payroll processing. Ensures the manager is aware of unusual issues/problems and/or non-routine matters. Performs other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-I (GS/FG 13) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-H (GS/FG 12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. SPECIALIZED EXPERIENCE includes experience using an automated system to process payroll/benefits and various other personnel actions; experience with applying pay setting guidance to verify pay; experience with working within a team to solve problems, achieve goals and objectives through combined cooperative efforts. Applicants should include examples of specialized experience in their Work History/Resume. Qualification requirements must be met by the closing date of this vacancy announcement. Education Information Regarding KSA’s: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and Selective Factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities, (KSA); Quality Ranking Factor (QRF), if applicable, Leadership and Management Dimensions, if applicable, or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financialdisclosure_requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. NOTES: 1) Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. 2) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. 3) Some, none, or all candidates may be interviewed. 4) To receive consideration for this position, applicants must upload required documents in USAJOBS or email to [email protected] before the closing date of the announcement (See Required Documents). 5) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov). 6) To confirm receipt of documents, Please contact Jeff Westlake at [email protected]. 7) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com. This is not a bargaining unit position. Links to Important Information: Locality Pay , COLA