Job Overview:This position does the following: Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth; This position must demonstrate resourcefulness and teamwork and hold a comprehensive knowledge of hospital services; Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory; Responsibilities include making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues; Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry; Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines.Job Requirements:High School Degree or GEDFormal Phlebotomy trainingPhlebotomy CertificationKnowledge of laboratory terminologySpecimen handlingData entryWindows softwareHIS and LIS1-2 years experience in hospital lab settingJob Responsibilities:Ability to Prioritize, Organize, Handle Quantity of WorkAccuracy, Quality, Completeness of WorkComplex Assignments Received, Delegated, CompletedJudgement Skills, Problem Solving SkillsOverall Procedure Knowledge, Quality Assurance Knowledge - including documentation as neededOther Job-Related Information:Working Conditions:Climbing - RarelyHearing: Conversation - ConsistentlyHearing: Other Sounds - FrequentlyKneeling - OccasionallyLifting 50+ Lbs. - RarelyLiftingTriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.