Req ID: 227726

　　NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

　　We are currently seeking a L2 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

　　NTT Data Services is looking for an energetic fast learning and self-motivated person that has strong technical skills, who is able to work well with groups on a global level, and a consultative approach to work with us in this remote position.

　　Location: Remote

　　Activities.

　　Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required

　　Good knowledge of Unix, SQL and scripting languages

　　Work on supporting Product servers and clients on cutting-edge platforms.

　　Contribute to our continuous improvement and continuous delivery

　　Continually focus on enhancing the performance of the applications

　　Work effectively in collaboration with other team members

　　Provide technical feedback and support to Development teams

　　Perform detailed RCA of issues in production, and implement corrective actions

　　Validated collaboration and communication skills, being able to lead in a global environment

　　We are preferably looking for people with five or more years of experience, but I am sure that we can made you a good offer if you have less. People with experience like: Support Engineer, Production support, technical analyst 4 support, software engineer, ingeniero de soporte, application support, analista de soporte (and more) are welcome.

　　Basic Qualifications:

　　3+ years of relevant experience in application Maintenance and Support.

　　Unix, SQL and knowledge of other scripting languages

　　Knowledge of programming language - preferably Java

　　Benefits:

　　Negotiable salary Grocery Tickets 12% of base salary Saving fund 30 days of Christmas bonus 50% Vacation bonus Medical insurance (You and your family) Life insurance Permanent home office

　　If you are interested please send your resume & we will call you ASAP.

　　Lic. Salvador Velasco.

　　#LI-LATAM

　　About NTT DATA Services

　　NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

　　NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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