Req ID: RQ166036

　　Type of Requisition: Regular

　　Clearance Level Must Be Able to Obtain: Secret

　　Job Family: Technical Documentation

　　Skills:

　　Information Technology (IT),Knowledge Management,Microsoft SharePoint

　　Certifications:

　　Security+, CE - Comptia Security Experience:

　　5 + years of related experience

　　US Citizenship Required:

　　Yes

　　Job Description:

　　Transform technology into opportunity as a Knowledge Management Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

　　At GDIT, people are our differentiator. As a Knowledge Management Lead you will help ensure today is safe and tomorrow is smarter.

　　The scope of the IT GEMS contract includes a full range of information technology (IT) services which include necessary hardware, software, and ancillary, components to support enterprise-level programs and environments. Support service areas include program management support, policy, procedures, and operations support, IT core services support, security compliance, customer and client services support, transformational IT support, and application migration support.

　　HOW A KNOWLEDGE MANAGEMENT LEAD WILL MAKE AN IMPACT

　　Supports Transition-In, C.5.1.20 SOPs and Knowledge Based (KB) Documentation, C.5.2.8 Provide Knowledge Management Support and Training, and C.5.3.1.18 DMDC Documents.

　　Leads our Continual Service Improvement and Innovation (CSI2) program and is responsible for developing and implementing a comprehensive Knowledge Management (KM) program tailored to the IT GEMS contract that enables the capture, sharing, and discovery of information.

　　Implement our CSI2 process to continually improve processes and enhance the integration of KM processes across ServiceNow, SharePoint, and other existing tools.

　　Oversee the creation of TTPs, SOPs, and KBAs, ensuring it's accurate, clear, and aligned with contract requirements.

　　Establish KPIs to measure the impact and effectiveness of KM efforts and provide input to the Monthly Status Report (Del 11).

　　Coordinates with the Functional Leads to develop and maintain Standards and Procedures Knowledgebase and Checklist (Del 60) within 30 days of award and updated as required.

　　Creates and maintains the Knowledge Management Program (Del 43), providing an initial plan three months after contract award and updating it throughout the contract.

　　Designs, develops, and maintains customer operations databases and documents (Del 52), currently in SharePoint, in an ongoing basis.

　　Coordinates with the functional leads to develop and maintain Operational and Functional Documentation (Del 90) in the IPMS-SharePoint Quality Management System (QMS).

　　WHAT YOU’LL NEED TO SUCCEED:

　　Security Clearance Level: Secret

　　5-8 years of experience, AA/AS degree or equivalent years of experience

　　Required Certification: IAT II, CompTIA Security+ or equivalent

　　Location: Falls Church, VA

　　US Citizenship Required

　　GDIT IS YOUR PLACE:

　　401K with company match

　　Comprehensive health and wellness packages

　　Internal mobility team dedicated to helping you own your career

　　Professional growth opportunities including paid education and certifications

　　Cutting-edge technology you can learn from

　　Rest and recharge with paid vacation and holidays

　　We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

　　We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

　　GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.