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Keyholder - Origins - 18hrs - Harvard Square - Cambridge, MA
Keyholder - Origins - 18hrs - Harvard Square - Cambridge, MA-February 2024
Cambridge
Feb 11, 2026
About Keyholder - Origins - 18hrs - Harvard Square - Cambridge, MA

  Keyholder - Origins - 18hrs - Harvard Square - Cambridge, MA

  Brand: Origins

  Description

  Assists store management by overseeing the sales floor and operations of the store. Partners with store management to implement all corporate and store programs, practices and policies. Works with store staff to follow store merchandising standards and restock merchandise. Responsible for delivering an outstanding Origins Discovery service experience to every client resulting in achievement of sales goals.

  Deliver an outstanding Origins Discovery service experience to every client:

  Create a fun, warm and playful environment to encourage discovery.

  Adapt/flex to custom-fit the discovery experience for clients based on their individual agenda, needs and shopping style.

  Demonstrate products on clients (this includes hand/face demonstrations and mini facials)

  Stay Connected with clients by actively using client registry tool (POS system, File Card on line, etc.) for phone calls, product launches, events and appointments

  Deliver the highest levels of service to clients which will result in increased productivity

  Achieve business goals and follow standards:

  Achieve sales goals and track performance against goals using the system provided

  Present a positive attitude toward the Company, product and staff

  Present a professional appearance and maintain Origins Dress Code and adhere to hygiene standards when demonstrating products and delivering services

  Serve as a resource for general product knowledge to all clients and staff members

  Attend education workshops, meetings and complete eLearning as required

  Adhere to policies and procedures of the store

  Assist in the preparation and execution of cost effective events to generate additional sales

  Assist in the preparation and completion of accurate physical inventory as requested

  Follow and implement all corporate visual presentation standards and guidelines

  Enforce and maintain the highest visual standards, including displays, signage, lighting and props

  Solicit and communicate product feedback from staff and clients to team leader

  Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner

  Business Management:

  Maintain clean, safe sales and stock areas and resolve maintenance issues on a timely basis

  Communicate store and individual sales goals and hold staff accountable for results in accordance with Origins business objectives and service expectations

  Manage time, establish priorities and delegate effectively to meet goals and objectives

  Manage loss prevention procedures and security policies

  Effectively open and close the store following company policy and procedures

  Qualifications

  Qualifications

  High school diploma or equivalent

  Retail experience required; Cosmetic experience preferred

  Outgoing and engaging personality that is team oriented

  Must enjoy selling and providing customer service

  Ability to manage time well

  Must be flexible regarding work hours including evenings and weekends

  Ability to be moderately physical including lifting and moving materials; Required to stand on feet for most of the day

  Anticipated Hourly Range $17.82 to $29.69 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))

  Job: Retail - Store

  Primary Location: Americas-US-MA-Cambridge

  Job Type: Standard

  Schedule: Part-time

  Shift: Variable

  Job Number: 240506

  We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]

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