Key Systems Solutions Manager

　　Apply Now

　　How to Apply

　　A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

　　Summary

　　The Maintenance Services Department Key and Access Control group is seeking to modernize our key and access control programs through a combination of policy development and customer outreach, software implementation and physical infrastructure upgrades. We are seeking a pragmatic, detail-oriented program manager to lead this effort in direct support of the Key Office Supervisor and under the supervision of the Associate Director for Centrals Shops & Programs. A successful candidate will have proven experience leading operational change at the ground level. A firm dedication to collaborating with tradespersons, customers and Facilities & Operations leadership is absolutely necessary.

　　This is a term appointment of three (3) years.

　　Mission Statement

　　The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

　　Responsibilities*

　　Key Policy . Development of a Campus Key and Access Control Policy.

　　Develop a Key and Access Control Policy with the goal of clarified responsibility, clear accountability and infrastructure standardization.

　　Audit and minimize chains of responsibility (authorized key approvers).

　　Provide recommendations to update F&O Service Guides, Master Specifications, and Design Guidelines to articulate key and access control standards for different types of facilities and spaces.

　　Support access control and/or physical security working groups with University stakeholders (Division of Public Safety, Treasurer's Office, and various Auxiliaries.

　　Key Management Systems. Fully utilize electronic software and high security electronic key cabinets to modernize University key management.

　　Maximize SimpleK functionality and usage to include transition of master key systems, open key requisition records and authorized key approvers.

　　Plan for, procure and support deployment of electronic key management cabinets.

　　Identify and make recommendations for resources needed to support programmatic goals in coordination with the Key Office Supervisor.

　　Key Shop Standard Operating Procedures. Modernize Key Shop customer service through key request and delivery methods.

　　Modernize the Key Request processes utilizing Computerized Maintenance Management Systems, The University Shared Portals and Master Key System Software.

　　Implement expediting policy and procedures to eliminate the need for a customer service window.

　　Integrate the usage of SimpleK Key Management software in all relevant processes and procedures.

　　University Re-Key Program. Offer a program for Schools, Colleges and Departments to understand current risk and improve access management.

　　Educate facility managers on effective key and access management through outreach efforts.

　　Conduct key building audits and make improvement recommendations.

　　Support budgeting and programming through estimating.

　　Perform other duties as required. The duties and responsibilities of this role are anticipated to be dynamic as the program goals develop and milestones are achieved.

　　Required Qualifications*

　　High school diploma or GED

　　Experience designing and implementing innovative processes or programs based on thorough needs assessments, collaboration with diverse stakeholders, and project milestone management.

　　Experience developing policy and governance standards for large institutions or industry.

　　Exceptional oral and written communication skills, with the ability to provide sample work.

　　Experience or knowledge of resourcing, budgeting and procurement processes and best practices.

　　Desired Qualifications*

　　Bachelor's degree from an accredited university in a management, administration or related technical field.

　　Project Management Professional Certificate or other relevant management professional certifications.

　　Experience with Master Key Systems and Key Management Software.

　　Technical knowledge of key and access control industries and products.

　　Additional Information

　　Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.

　　Background Screening

　　The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

　　Must be willing to submit to and pass federal background checks as needed given the wide access possessed by the person in this position.

　　Application Deadline

　　Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

　　U-M EEO/AA Statement

　　The University of Michigan is an equal opportunity/affirmative action employer.

　　Job Detail

　　Job Opening ID

　　244215

　　Working Title

　　Key Systems Solutions Manager

　　Job Title

　　Project Intermediate Manager

　　Work Location

　　Ann Arbor Campus

　　Ann Arbor, MI

　　Full/Part Time

　　Full-Time

　　Regular/Temporary

　　Regular

　　FLSA Status

　　Exempt

　　Organizational Group

　　Maintenance Services

　　Department

　　Key Systems & Doors

　　Posting Begin/End Date

　　1/19/2024 - 2/02/2024

　　Salary

　　$85,000.00 - $105,000.00

　　Career Interest

　　Administration

　　Engineering & Architecture

　　Facilities Operations

　　Information Technology

　　Apply Now