Kforce has a client in the Pittsburgh area seeking a Junior Help Desk Support. This role requires broad knowledge and proficiency in popular operating systems, application software, desktop and laptop computers, printers, and networks.

　　Desktop/Client Support experience (Windows desktop/laptop, MacBook, server, imaging services, etc.)

　　Retail Support experience (registers, pinpads, handheld PDT devices, etc.)

　　Basic User and Application Support experience (password resets (active directory), multi-factor authentication, VPN connectivity, etc.)

　　Strong Customer Service skills (exemplary written and verbal communication, ability to de-escalate situations, and remain calm and professional in pressure situations)

　　Experience using ticketing systems and writing technical support reports and documentation

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:15.00Maximum Compensation:15.00