Description: TEKsystems is partnering with a local client who is looking for an IT Technical Support Specialist II to join their team on a 6 month renewing contract. This is a great opportunity to gain experience in an enterprise environment with a company that truly values their IT Department!
Job Duties:
-Responsible for resolving moderately complex problems experienced by end-users working with company PCs, conference rooms, multi-function printers, mobile devices, bar-code label printers and scanners.
-Procures, configures, and tests computer hardware and software to fulfill requests.
-Provides timely resolution of moderately complex problems or escalations on behalf of the end user.
-Provide cases status updates to management and end users.
-Interacts with third party service providers to resolve problems and fulfill requests.
-Evaluate requests for new software solutions.
-Monitor, gather, and provide recommendations for issues regarding product and technical support functions that affect diagnostics, quality, tooling, computer communication, etc.
-Perform tasks as assigned by the Project manager in compliance with End-Users Standards.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.