Description:
Qualifications:
We are looking for someone with a good attitude and a good work ethic who wants to become a valuable member of a company that has been around for over 100 years.
People from a background or education where they have worked with their hands, provided customer service and worked outside. This is a field tech role that requires someone that has technical aptitude with an understanding how to use hand tools.
Day to day duties:
They will receive training on and be doing the following:
Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
Installing window breaks, door units, smoke detectors.
Troubleshooting signal issues to ensure the alarm functions properly if needed.
Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
Test and verify signals for equipment
Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.).
Completing necessary customer paperwork for each job.
Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center.
Maintaining accurate truck inventory of ADT products.
Provide top-quality customer service.
Achieve 90% Goal Attainment for completed installations and zero “go-backs”.
Skills:
customer experience, construction, Low voltage
Additional Skills & Qualifications:
They will need to be extremely customer-oriented and display professionalism at all times in these customer homes. They need to be on time consistently.
Must have Great Communication skills. This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal cues from the home's residence, and have a solution-oriented, customer-centric attitude.
Tools Needed/PPE Gear:
6-foot ladder (they can get a Little Giant that folds up if they drive a sedan), screwdrivers but preferably an electric drill, wire cutters, hand sheetrock saw. (This may take them some time to build up, but they need to understand the expectation)
Must use your own vehicle that can carry equipment, tools, and a Ladder
They are going to try and keep them within a zip code or 2 of where they live
We will only reimburse for mileage in the rare occasion that they must go over 40 miles from location to another
Schedule is Tuesday through Saturday
We will train everyone and training is paid . Length of training depends on hw quickly the person picks up on the skill and when they get their license in. Typically, it's between 4-5 weeks but could be less for those who have prior knowledge or pick it up quickly
If tools an Ladder need to be purchased it will not be reimbursed but are not needed during training.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.