IT System Administrator - RPU

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　　IT System Administrator - RPU

　　Salary

　　$85,306.00 - $125,451.00 Annually

　　Location

　　Rochester MN 55906, MN

　　Job Type

　　Regular FT

　　Job Number

　　20240007

　　Department

　　Rochester Public Utilities

　　Opening Date

　　01/10/2024

　　Description

　　Benefits

　　Questions

　　POSITION DESCRIPTION

　　The City of Rochester invites applications for:

　　IT System AdministratorRochester Public Utilities

　　RPU, a division of the City of Rochester, MN, is the largest municipal utility in the State of Minnesota.

　　RPU serves over 5 7 ,000 electric customers and 41,000 water customers in a 60 square mile service area, and has revenues nearing $161 million annually.

　　Vision- "We Will Set the Standard for Service"

　　Our vision is based on six core values which are Safety, Integrity, Service, Stewardship, Accountability, and Skill. www.rpu.org

　　The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

　　We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

　　It takes us all working together

　　Nature of Work

　　This position is responsible for the design, implementation, and ongoing support of the technology infrastructure framework. This framework delivers business application services to the organization. Responsibilities include capacity planning, asset management, service level agreements, high-availability, problem management, risk and security, change management, incident management, disaster recovery planning, and project management. This position reports to the IT Infrastructure Supervisor and works closely with the entire Information Services team to ensure consistent, business-focused service delivery.

　　Distinguishing Characteristics:

　　Based on the nature of this role, some work may need to be performed outside standard work hours or during evenings, weekends, and holidays

　　Pay

　　2024 starting salary range is $85,306 to $100,361 depending on experience, with advancement to $125,451.

　　Review of applications will begin on February 6th, 2024. applications will be accepted until the position is filled.

　　DUTIES AND RESPONSIBILITIES

　　The work below is representative of the scope of work performed within the job classification. Individual job duties will vary based on work assignment.

　　*Design, install, maintain, and optimize IT Systems

　　Design, install, and maintain IT infrastructure systems, including physical servers, hypervisor, virtual servers, databases, networking, and communications systems.

　　Provide recommendations for hardware and software with respect to the IT infrastructure's capacity, throughput, and security.

　　Ensure hardware and software are up to date and perform at optimal level.

　　*IT Security

　　Secure systems based on security policies, best practices and industry standards.

　　Adhere to RPU's security and compliance standards and requirements.

　　Coordinate the execution of external regulatory requirements including NERC CIP and PCI compliance.

　　Monitor, log, and respond to system and network events.

　　Conduct security related activities, such as patching, documentation, vulnerability assessment, investigation, and mitigation.

　　*Disaster Recovery

　　Design, deploy and maintain an effective backup/restore and recovery strategy.

　　Continually test, evaluate and adjust recovery plans.

　　Respond to and mitigate service interruptions. Provide assistance in business continuity, recovery, and/or investigation.

　　*Quality Service

　　Maintain an effective and productive relationship with customers and vendors.

　　Work closely with customers and vendors in identifying, deploying, and maintaining solutions.

　　Ensure peak performance and utilization of network resources through tuning and upgrades when appropriate.

　　*New Technologies

　　Stay abreast of trends in the IT and IT Security industry.

　　Assist in positioning RPU to effectively utilize state of the art technology for utilities.

　　Develop plans for technology life cycle management and provide recommendations for the implementation of new technology.

　　Perform other duties as assigned or necessary.

　　ESSENTIAL JOB FUNCTIONS MINIMUM QUALIFICATIONS

　　Education and Experience

　　A Bachelors degree in computer science or closely related field from an accredited four-year college or university AND three (3) years of full-time Systems Administration employment experience with MS server administration, server architecture & implementation, systems security, and network topology;

　　OR

　　An Associate's degree from an accredited computer science program or closely related field AND five (5) years of full-time Systems Administration employment experience with MS server administration, server architecture & implementation, systems security, and network topology

　　Licenses and/or Certifications

　　Valid driver's license

　　DESIRABLE QUALIFICATIONS

　　Prior work experience with:

　　Microsoft Active Directory, Microsoft Servers, Microsoft SQL Server, Microsoft Exchange, Microsoft SharePoint, Office 365, WSUS

　　VMware vCenter, ESXi, VMware SRM, Virtual Desktop Infrastructure

　　Storage Area Network (SAN), Nimble Storage

　　HP Blade System

　　IP Telephony

　　Network/IT security monitoring vulnerability scanning, SIEM, logging, and incident response and investigation

　　Azure Cloud

　　Familiarity with compliance standards and practices such as NERC CIP, PCI, NIST, etc.

　　Prior to being hired, promoted or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.

　　ADDITIONAL INFORMATION

　　KNOWLEDGE, SKILLS, AND ABILITIES:

　　Knowledge of: network communications equipment to include but not limited to switches, routers, and firewalls; business principals, system analysis and design, database design, IT security and compliance principles, methods, tooling and practices.

　　Skill in: the use of Server Administration tools, server security, Active Directory, and Group Policies; time-management, including the ability to plan, document, prioritize, coordinate, and delegate work; building relationships to effectively work with a variety of people and personalities; and project planning and leadership, including the ability to understand the importance of being a proactive, supportive.

　　Ability to: analyze technical problems and develop satisfactory solutions; develop and maintain good working relationship with personnel throughout the organization to ensure the understanding and acceptance of applications and systems; understand the confidential nature of organizational and employee information and observes confidentiality; translate complex technical concepts in clear, concise business terms both verbally and in written form; and be a flexible team member to ensure the success of all initiatives and ever-changing business requirements.

　　PHYSICAL AND ENVIRONMENTAL CRITERIA

　　In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.

　　In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

　　Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:

　　Continuous demands: sitting, fine dexterity.

　　Frequent demands: standing, walking, reaching, and handling.

　　Occasional demands: lifting, carrying, pushing/pulling, kneeling, crouching, crawling, bending, twisting, climbing, balancing, and foot controls.

　　Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.

　　Environmental conditions that may exist in the performance of the essential functions of this job include: NONE (not substantially exposed to environmental conditions).

　　EMPLOYEE BENEFIT AND RETIREMENT SUMMARY (https://www.rochestermn.gov/home/showdocument?id=36371&t=637988555643816877)

　　01

　　The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application and resume. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

　　Yes

　　No

　　02

　　What is your preferred name?

　　03

　　Which of the following best describes your level of education?

　　High school diploma or equivalent G.E.D.

　　Less than 2 years post-secondary training

　　Completion of an accredited 2 year program or an Associate's degree

　　Completion of a Bachelor's degree

　　Completion of a Master's degree or higher

　　None of the above

　　04

　　Other than your High School diploma/GED, which of the following best describes the field of study for your degree?

　　Computer Science

　　Computer Technology

　　Computer Networking

　　Computer Engineering

　　Computer/Management Information Systems

　　Information Management

　　Information Systems Security

　　Information Technology Infrastructure

　　A field of study closely related to the above

　　My degree is in an area NOT RELATED to any of the above

　　N/A - I do not have a degree

　　05

　　List the specific degree(s) that you completed or possess. Include the name of the educational facility and location. Do not type "See Resume". If no program attended, type "N/A".

　　06

　　Which of the following security-related certifications/designations do you currently possess: (Select all that apply)

　　Any CompTIA certifications

　　Any Microsoft certifications

　　Any VMWare certifications

　　Any GIAC certifications

　　Any CISCO certifications

　　Any Project Management certifications

　　Any ITIL certifications

　　Other (List below)

　　N/A - I do not possess any security-related certifications/designations

　　07

　　Which of the following best describes your years of full-time equivalent employment experience as a Network Administrator?

　　No experience

　　Less than 3 years

　　More than 3 years, but less than 5 years

　　5 or more years

　　08

　　Which of the following best describes your years of full-time equivalent employment experience as a System Administrator:

　　No experience

　　Less than 3 years

　　More than 3 years, but less than 5 years

　　5 or more years

　　09

　　Which of the following best describes the percentage of your time that was dedicated to performing Network Administrator duties?

　　Less than 20% of my overall time

　　More than 20%, but less than 40% of my overall time

　　More than 40%, but less than 75% of my overall time

　　More than 75% of my overall time

　　100% - All of my time is spent on network administrator related duties

　　N/A - I do not have any network administrator related experience

　　10

　　Which of the following best describes the percentage of your time that was dedicated to performing System Administrator duties?

　　Less than 20% of my overall time

　　More than 20%, but less than 40% of my overall time

　　More than 40%, but less than 75% of my overall time

　　More than 75% of my overall time

　　100% - All of my time is spent on system administrator related duties

　　N/A - I do not have any system administrator related experience

　　11

　　Does your Network Administrator employment experience include working with any of the following applications and/or systems? (Select all that apply)

　　Network (switches/routers/wireless) equipment

　　Network based firewalls

　　Network virtualization tools

　　VPN solutions

　　Cisco solutions

　　SIEM solutions

　　Fortigate

　　Security monitoring tools

　　System monitoring tools

　　N/A - None of the above

　　12

　　Does your System Administrator employment experience include any of the following? (Select all that apply)

　　Microsoft Active Directory management

　　Microsoft Group Policy management

　　Antivirus software

　　Database environments

　　Server related security

　　Server related hardware

　　Backups and recovery planning

　　Virtual server/desktop environment

　　Virtual applications

　　Managing Microsoft Server Operating System

　　N/A - None of the above

　　13

　　Does your full-time employment experience include any of the following? (select all that apply):

　　Managing enterprise projects

　　Developing and conducting enterprise wide training

　　Conducting business case analysis, preparation and presentation to management and/or oversight groups

　　Appearing before and providing information to elected boards and councils, public agencies, business and civic groups

　　N/A none of the above

　　14

　　CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to: verification of employment and educational records, identification verification, driver's license record and a criminal history?

　　Yes

　　No

　　Required Question

　　Agency

　　City of Rochester

　　Address

　　201 4th Street SE Rochester, Minnesota, 55904

　　Phone

　　(507) 328-2555

　　Website

　　https://www.rochestermn.gov/employment

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