We are Siemens

　　To create a better future, you need to think outside the box. That's why we at Siemens need innovators who aren't afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact!

　　Siemens Digital Industries Software is a leading provider of solutions for the design, simulation and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

　　We are looking for an IT Support Engineer - Intern for a 12-month contract to be based out of our Solihull office.

　　As our Intern, you'll play a key role in deploying, administering, and supporting vendor and in-house applications and associated hardware. As well as maintaining necessary metrics and documentation, you will provide technical support for PCs and LAN network, consult with senior peers on more-complex projects (learning through experience) and operate under close to moderate supervision and guidance.

　　You'll make an impact by:

　　Guiding users through application and peripheral installations, offering support through clear step-by-step instructions, configuring end-user devices promptly for deployment, and managing user onboarding and offboarding processes.Progressing user tickets related to hardware, software, and networking through phone or face-to-face interactions. This position includes arranging and repairing equipment, collaborating with third parties when necessary.Providing technical support for desktops and applications on-site or remotely, assisting in the installation of new hardware and software applications, and contributing to the knowledge base.Ensuring device compliance, patching, and running supported operating systems are key components, and follow-up with customers ensures system functionality while escalating unresolved issues as needed.

　　You'll win us over by:

　　Possessing knowledge and experience of network and hardware supportStrong troubleshooting, analytical and support skillsBeing a clear and confident communicator with a collaborative spirit and agile mindsetPossessing an IT related degree and/or Vendor specific qualifications (CompTIA or Cisco for example)

　　Join our Digital World

　　If you believe in technology with purpose, then apply now and create a better #TomorrowWithUs!

　　Siemens is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

　　At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Working at Siemens means great work life balance and flexibility - whether that is full time in the office, hybrid or fully remote. We are always challenging ourselves to build a better future. We look for the most innovative and diverse Digital Minds to develop tomorrow's reality and provide all the comfort and benefits employees need to achieve those goals. If you are interested in learning more about Siemens Digital Industries Software before you apply then check out our Mission / Vision and our software portfolio, visit our homepage, Meet the team and Join our Talent Community today so that we can stay connected in areas that interest you: www.siemens.com/careers/digitalminds

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