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IT Site Support Coordinator
IT Site Support Coordinator-December 2024
Palm Beach Gardens
Dec 9, 2025
About IT Site Support Coordinator

  Location:

  Devonshire by Erickson Senior Living

  Devonshire is a luxurious 26-acre resort-style continuing care retirement community located on the grounds of prestigious PGA National in Palm Beach Gardens, Florida. We’re part of a growing network of communities managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.

  We are hiring a Part Time(20 hours a week/hours are flexible) IT Site Coordinator who will be responsible for supporting residents and staff end-users at the community level.

  How you will make an impact:

  Managing the lifecycle of desktops, laptops and phone systems while applying required security controls

  Troubleshooting networking issues to various endpoints

  Handling customer complaints with patience

  Training users on how to use technology

  Taking ownership of issues and driving issues to resolution independently

  Working in collaboration with team members, customers and vendors

  What we offer:

  Compensation: Commensurate with experience starting at $25.00 / hr

  401k for all employees 18 and over. Company contribution up to 3% once eligible.

  A "career for life" approach to professional and personal development for our greatest asset; our employees.

  A culture of diversity and inclusion, which builds on our values, vision, and mission.

  What you will need:

  2 years of relevant work experience is required.

  Associate's degree in a technical field preferred.

  CompTIA A+ certification preferred.

  Thorough knowledge of personal computer systems and desktop operating systems

  Ability to respond effectively to sensitive inquiries or complaints, as well as deal appropriately with emotional customer service situations

  Basic knowledge of networking, server administration, and phone systems

  Candidates should show evidence of an inclination towards continuous learning.

  Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

  Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.

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