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IT Operations Strategy Lead
IT Operations Strategy Lead-March 2024
McLean
Mar 28, 2026
About IT Operations Strategy Lead

Job Family :

Management Consulting

Travel Required :

None

Clearance Required :

Ability to Obtain Public Trust

What You Will Do :

You will play a critical role in solving impactful operational problems for our clients. You will think creatively to find opportunities to improve observability, system performance and efficiency, scalability, fault tolerance, and self-healing capabilities. You’ll apply Resiliency and Chaos Engineering principles to challenge the client’s systems and discover hidden weaknesses, all while understanding the big picture of how systems work together to create the ultimate client experience.

Advises on instrumenting, enhancing, and advocating for system observability. Identifies and recommends solutions to bridge system observability gaps.

Provides technical leadership, consultancy, and coaching on designing and implementing both traditional and serverless architectures in AWS with an emphasis on repeatability, scaling options, resilience, reliability, telemetry, networking, etc., including design patterns for resilient systems.

Contributes to and supports Reliability Engineering and Resilience communities of practice. Remains informed about site reliability engineering activities happening within the organization.

Provides technical leadership, guidance, consulting, training, and governance on SRE to one or more product families. Works with product owners and teams to set goals for higher availability and SRE impact, and tracks progress toward achieving them.

Identifies opportunities to automate away toil and develops solutions, monitors error budget exhaustion rates, configures auto-scaling thresholds for the product, and incorporates resilience patterns, such as circuit breakers, into the application code. Develops complex deployment and/or routing strategies for high availability.

Maintenance of any centralized incident response playbooks for the subdivision

Facilitation of blameless post-incident reviews for high-severity incidents or incidents involving more than one product family

What You Will Need :

Requires a University Degree and minimum Ten (10)+ years of prior relevant consulting experience.

Full stack development in open source.

Ability to diagnose and resolve problems in high-throughput applications,

Strong understanding of database principles and working knowledge in distributed storage and infrastructural solutions.

Strong understanding of network principles and working knowledge in load balancing and network security.

Experience with container management and micro-services architectures in cloud and on-premises infrastructure.

Working knowledge of AWS network foundations, application networking, edge, and network security.

Excellent communication and documentation skills.

Experience leading business development in your area of expertise, including capture, proposals, and orals.

Must currently reside in contiguous United States. Candidates within 50 miles of a Guidehouse office may be required to work a hybrid work schedule instead of 100% remote.

Ability to meet and pass requirements for a Public Trust Due to contract requirements US Citizenship restrictions apply.

What Would Be Nice To Have :

On-prem infrastructure (HW/SW, Database, Storage, Network) experience.

Experience with one or more observability frameworks or tools – Experience with CloudWatch, Instana, Splunk, Harness Chaos Engineering, etc.

Graduate degree preferred.

The annual salary range for this position is $190,900.00-$286,300.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental Vision Insurance

Personal and Family Sick Time Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life Supplemental Life

Health Savings Account, Dental/Vision Dependent Care Flexible Spending Accounts

Short-Term Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development Learning Opportunities

Skills Development Certifications

Employee Referral Program

Corporate Sponsored Events Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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