Title:

　　IT Network Operations Center (NOC) Systems Administrator

　　KBR — Delivering Solutions, Changing the World.

　　KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.

　　In everything we do, we are guided by our ONE KBR Values:

　　We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.

　　We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.

　　We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business.

　　We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.

　　We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.

　　We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver

　　The NOC Systems Administrator will support the implementation, maintenance, and operation of KBR’s monitoring system and supporting infrastructure, leveraging integrations with third-party systems, as well as developing and supporting automation. NOC personnel must develop a solid understanding of KBR’s products and processes and as part of growth in this role, must be keen to adapt, learn, and able to use experiences and initiative to resolve a broad range of problems and contribute to the growing success of the KBR Global NOC, inclusive of metrics such as reducing the time to resolve.

　　This Systems Administrator position supports a 24x7 Global Enterprise Network Operations Center team responsible for proactive monitoring and support of the KBR network infrastructure . This includes but not limited to a diverse range of systems: network devices, applications, services, servers, UPS’s, environmental sensors, and WAN / LAN availability.

　　Daily duties and key responsibilities:

　　Configure, deploy, optimize, monitor, and maintain the ScienceLogic monitoring platform for use across the organization

　　Work closely with other IT teams to implement new technologies and integrations as business requirements change

　　Develop and maintain documentation related to the ScienceLogic monitoring platform, integrations, and configurations

　　Maintain accurate documentation of architecture, processes, knowledge articles, and playbooks

　　Provide training and support to the NOC team and end-users on the use of the ScienceLogic monitoring platform

　　Continually evaluate and recommend improvements to the ScienceLogic monitoring platform, including but not limited to resource sizing/scaling, vendor suggestions, expanded capabilities, platform and module updates, and third-party integrations

　　Utilize out-of-box features and custom OID’s/MIB’s to expand KBR NOC’s monitoring capabilities (including SaaS and other cloud services)

　　Develop custom scripts and design custom automations to streamline tedious tasks

　　Participate in routine failover testing after-hours

　　Troubleshoot and resolve issues related to performance, availability, and stability of the ScienceLogic platform

　　Collaborate with IT and network teams to identify and resolve network issues

　　Decommission legacy monitoring products

　　There may be scenarios where this role may be asked to assist the operations team with their responsibilities, including but not limited to:

　　Trouble ticket generation, management, response, and escalations

　　Participation in the Major Incident Process, such as reviewing communications prior to notification

　　Deployment and maintenance of network monitoring, analysis and reporting tools

　　Basic troubleshooting and fault analysis resolution, and/or escalation of software, application, hardware, security, and network issues

　　Support Add/Change/Deletes of configuration changes via the KBR change control management systems and processes

　　Qualification Requirements and Profile:

　　Education: Bachelor’s degree in Computer Science, Information Systems, or related field

　　Experience Level: 3+ years of experience in administration of monitoring platforms

　　Certifications: Network+, Security+ certified or equivalent level of knowledge

　　Special Requirements:

　　Must be a US Citizen

　　Experience with ScienceLogic administration required

　　Experience with ServiceNow and Solarwinds preferred

　　Able to participate in after-hours work as needed

　　Other:

　　Must be able to analyze problems and conduct effective fault diagnosis while working to resolve issues through resolution

　　Must have effective oral and written communication skills as well as excellent interpersonal skills, and the ability to organize and prioritize work

　　Basic understanding level of virtualization technology as well as ability to use Microsoft Office products. Linux/UNIX skills ideal but not essential.

　　Basic level of experience of working on various types of network equipment in an ISP environment, a large NOC or other such company associated with networking

　　Self-motivator and clear communicator (written and verbal)

　　Capable of prioritizing and managing own workload

　　Capable of working/using own initiative with minimal supervision

　　Knowledge of scripting / programming languages such as python, PowerShell, SQL and familiarity with API calls

　　KBR Benefits​

　　KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.​

　　Click here to learn more: KBR Benefits

　　Inclusion and Diversity at KBR​

　　At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. ​

　　Click here to learn more: Inclusion and Diversity at KBR (https://www.kbr.com/en/who-we-are/our-people/inclusion-and-diversity)

　　KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.