AAA Auto Wash is actively hiring for a Car Wash Assistant Manager to join our team in Cincinnati, OH!

This position is responsible for assisting the Car Wash Manager with the daily operations and profitability of the car wash facility, providing direction to staff on workflow (both directly and indirectly), managing inventory and handling customer questions and issues.

Bring your passion to AAA Auto Wash today! Be our ambassador of customer service and satisfaction and join our team as a Car Wash Assistant Manager!

The AAA Auto Wash - Cincinnati Central Parkway is located at 3300 Central Parkway, Cincinnati, OH 45225.

At AAA, your success is our success. As a Car Wash Assistant Manager, we can offer you:

Competitive hourly compensation, depending on experience.

Ability to earn up to over 3 weeks of Paid Time Off (PTO) each year (prorated first year depending on hire date).

401K with company match up to 7%

Comprehensive Health Benefits including: Medical, Vision, Dental and Prescription - coverage begins after 30 days of employment!

Free Life Insurance at two times your annual base compensation.

Educational Assistance - We encourage you to increase your business capabilities and knowledge through education – whether a single course study or a degree program – receive up to $5,250 per year in tuition reimbursement!

Free AAA Premier Level Membership and robust discounts on automotive repair, travel, insurance and merchandise!

The primary duties of the Car Wash Assistant Manager are to:

Greet and interact with customers to help ensure a great wash experience.

Maintain quality of the car wash service and maintain a clean, attractive, and safe facility.

Assist with the opening and closing of facility.

Assist with workflow and provide direction to associates.

Monitor service quality and minimize customer incidents.

Resolve customer service issues and complaints promptly.

May assist with recruitment and training of all location personnel.

Order and maintain daily inventory supplies.

Other duties as assigned.

Minimum Qualifications:

High school diploma or equivalent.

2-3+ years’ of customer service experience. Supervisory experience preferred.

Must possess and maintain a valid driver’s license with an excellent driving record.

Satisfactory pre- and post-employment screening results, including criminal and drug screening.

Working knowledge of Microsoft applications such as Outlook, Word, Excel, etc.

Excellent organizational, problem-solving, and communication skills.

Ability to effectively train, retain, and motivate employees.

Ability to promptly and effectively interact and at times de-escalate issues with customers.

Ability to concisely communicate a plan for dealing with customer service issues that arise.

Authorized to work in the USA

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Car Wash