We are seeking a talented and experienced IT Desktop Support Technician to join our Nashville team. Our ideal candidate will have a minimum of 2 years of hands-on experience providing desktop support in a corporate environment. This position provides support for our client base from our office located in Vincennes, Indiana.

　　Responsibilities:

　　Provide front line technical support for end-users, addressing hardware and software and network related issues.Install, configure, and troubleshoot desktop hardware, software, and other peripherals.Ensure timely resolution of support tickets while maintaining a high level of customer satisfaction.Document all technical support activities in ticketing systemsRequirements2+ years of hands-on experience in IT desktop support.Proficient in troubleshooting hardware and software issues in a Windows environment.Experience with Active Directory, Microsoft Office suite and other common business applications.Azure experience a plus.Strong communication skills and the ability to work with clients professionally.Ability to work independently and collaboratively in a team-oriented environment.Adept at managing priorities and meeting deadlines.Associate degree or relative certifications (CompTIA A+ certification)Valid drivers license and reliable transportation is necessary.Benefits:

　　Competitive salary and benefits package100% Employee-Owned Company! Employee stock ownership plan for all employees.Professional development opportunities through our employee training programOpportunity for growth and advancementPositive and supportive work environmentIf you are a skilled IT professional seeking a new challenge and a rewarding opportunity with a 100% employee-owned company, we encourage you to apply.