Job Title

　　IT Business Analyst I - Security

　　Agency

　　Texas A&M University System Offices

　　Department

　　Workday Services

　　Proposed Minimum Salary

　　Commensurate

　　Job Location

　　College Station, Texas

　　Job Type

　　Staff

　　Job Description

　　Salary:

　　$3,542.62 - $4,000.00 per month commensurate with experience.

　　Job Description Summary:

　　The IT Business Analyst I - Security, as a member of the Workday Services Team, in collaboration with the Associate Director, Workday Services for Security will perform analysis, configuration and testing efforts to support an enterprise-wide Human Capital Management system on behalf of the Texas A&M University System.

　　Responsibilities:

　　Perform routine IT Business Analyst I functions. Help collect, analyze, review and document business needs.

　　Assist team leads to optimize Workday business processes, to continuously improve the Workday application and to investigate processing scenarios.

　　Analyze and troubleshoot defects and/or errors to the point of resolution or escalation.

　　Execute on configuration and testing, as directed by the team lead.

　　May execute routine corrections to data records.- Use independent judgment to assess client needs, troubleshoot problems, and resolve issues.- Participate in the planning and testing of configuration changes to enhance the security functional area.- Contribute to the design and content for security related topics for training for end-users.- Serve as point of contact for complex questions and requests.- Collaborate with System Enterprise Application, training and communication teams.- Participate in training and professional development sessions.- Respond to and resolve second tier customer service tickets in a timely manner; identify problems and escalate issues as needed.- Other duties as assigned.

　　Education and Experience:- Bachelor’s degree in applicable field or equivalent combination of education and experience.- Four months of related experience.

　　Knowledge, Skills and Abilities:

　　Knowledge of word processing and spreadsheet applications.

　　Knowledge of advanced process analysis, troubleshooting, problem solving, client relations, requirement assessment and analysis, project management methodology, context and interrelationships.- Excellent written communication, analytical, interpersonal, and organizational skills.

　　Ability to multitask and work cooperatively with others.Preferred Qualifications:

　　Workday Security configuration experience.

　　Workday Pro Certification.

　　Other Requirements:

　　Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.

　　All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

　　Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　Thank you for your interest in employment with System Offices within The Texas A&M University System. Working for System Offices (https://www.tamus.edu/offices/) means that you would be a part of a team that provides leadership and services to The Texas A&M University System's eleven universities , eight state agencies, a comprehensive health science center, and the RELLIS campus. The System Offices is headquartered in the Moore-Connally Building in College Station, Texas.  However, positions are also available in other locations and are varied. So, whether you are looking for an executive, professional, technical or support position, we invite you to consider becoming part of System Offices! If you have questions, please contact us at (979) 458-6169 or email [email protected] . The Texas A&M System is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer.

　　If you need assistance in applying for this job, please contact (979) 458-6169​.

　　Moore/Connally Building

　　301 Tarrow Street College Station, Texas 77840

　　https://goo.gl/maps/bm83p

　　System Office has departments in other locations in the Bryan/College Station area as well as in Austin, TX and Washington D.C.

　　Around Texas with Chancellor John Sharp

　　Season 1- Episode 3