Title: Customer service/ Provider Enrolment

　　Location: Columbia, SC

　　Duration: 4/5 Months (Possibility of extension)

　　Rate Range : $18/hr to $22/hr on W2

　　· Responsible in the provider enrolment process to review, research, Analyze, and process provider enrolment applications.

　　· Ensures provider file integrity and that suppliers are in compliance with established standards and guidelines.

　　· 65% May perform any or all the following in the enrolment of providers determines the acceptability of provider enrolment applications (which may be used for initial full application, reenrolment, reactivation, change of information); provides in-depth review and verification/validation of provider data; verifies provider data by use of information databases and various organizations/agencies to ensure authenticity; sets up/tests EFT accounts.

　　· Processes/enters/updates provider data information/applications into appropriate enrolment database used in evaluating/tracking the processing of the application and/or updating of provider directories.

　　· 20% Provides quality service and communicates effectively with external/internal customers in response to inquiries (correspondence, telephone). Obtains information from internal department, providers, government and/or private agencies, etc. to resolve discrepancies/problems. Supplies enrolment applications and general information on the enrolment process to interested enrolees.

　　· 10% Contributes to and participates on special projects related to provider files. Assists Technical Support staff with testing system changes related to provider files.

　　· Assists with process improvements related to Provider Enrolment.

　　· 5% Assists with provider education and provider services training.

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.