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IT Business Analyst
IT Business Analyst-February 2024
Kansas City
Feb 10, 2026
About IT Business Analyst

  About Working at Commerce

  Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

  Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

  Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

  Compensation Range

  Annual Salary: $69,500.00 - $105,000.00 (Amount based on relevant experience, skills, and competencies.)

  About This Job

  The IT Department is a huge driver in Commerce Bank’s success. We are the innovative and creative problem solvers who support the applications, maintain a secure network, and determine how to implement initiatives that aid the business units. The banking industry is evolving every day, giving us the ability to learn new technologies and grow to meet the needs of the bank, and at Commerce, we believe our people are what set us apart from our competitors. We are looking for candidates that share the same passion for technology as we do. We want to work with innovative and team-oriented people who have fantastic problem-solving skills.

  We are looking for talented individuals who will be responsible for the day to day management of a product team by driving the Agile process and ensuring the team has well defined and actionable work. This also include driving out quality requirements with the line of business and Product Owner, writing user stories and facilitating Agile ceremonies such as backlog grooming, prioritization and iteration planning. This role will also participate in team planning efforts which require forecast planning, understanding flow of work, etc.

  Essential Functions

  Work closely with Product as well as line of business to gain in depth knowledge of the product as well as understand market and customer requirements, concerns and issues

  Assist with SLA analysis and reporting

  Assist with Application support, namely answering questions regarding functionality and intended use

  Collaborate with lines of business to analyze complex business problems to determine an IT solution

  Gather data, analyze business and user needs, schedule and facilitate meetings to establish quality project requirements

  Document and diagram project requirements which support development efforts and become essential to knowledge sharing and project turnover efforts

  Lead efforts building agile user stories for both scrum and kanban teams

  Lead backlog refinement efforts which involves ensuring the backlog contains the appropriate items which are in alignment with roadmap/release plans, that are prioritized and the items at the top of the backlog are ready for delivery

  Identify and remove process impediments

  Conduct post-project lessons learned sessions

  Perform other duties as assigned

  Knowledge, Skills & Abilities Required

  Advanced understanding of the Agile methodology along with the ability to lead, patriciate and complete deliverables for all necessary ceremonies

  Ability to work closely and communicate clearly and effectively with variety of technical and non-technical roles

  Ability to read and create diagrams, UX flows and associated artifacts

  Ability to understand the flow of work which includes forecasting, release planning, sprint planning and process improvement efforts

  Desire and ability to mentor, share skills, knowledge and expertise

  Ability to fill other team roles such as ScrumMaster or Test Analyst if project priorities and workload dictates

  Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

  Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  Intermediate to advanced level proficiency with Microsoft suite of technologies such as Word, Excel and Outlook

  Knowledge of TFS, Power BI, SQL a plus

  Education & Experience

  Bachelor’s degree or equivalent combination of education and experience required

  5+ years IT business analysis experience required

  Healthcare experience is a plus, specifically supporting back office users

  **Level of role is determined by knowledge, experience, skills, abilities, and education

  *For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the IT Business Analyst II & III job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $69,500 to $105,000 annually. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

  #LI-Hybrid

  Location: 922 Walnut St, Kansas City, Missouri 64106

  Time Type:

  Full time

  Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

  Why Commerce? (https://www.commercebank.com/careers/about-commerce)

  Inclusion and Diversity at Commerce

  How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

  Want to be notified of positions that fit your preferences?

  Follow these easy steps:

  Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner

  Sign-up up for Job Alerts

  We’ll contact you about positions that match your skills and interests

  Equal Opportunity Employer

  Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.

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