JOB REQUIREMENTS: Customer Care Representative- Premier Account MadisonRegular MERIEUX NUTRISCIENCES As a trusted partner, our Public Healthmission is to make food systems safer, healthier and more sustainable.Throughout our global network in 27 countries, we offer to our customersa wide range of testing and innovative solutions dedicated to preventinghealth risks related to food, environment and consumer goods. Externalgrowth has been a key pillar of our history with more than 40acquisitions completed in the last 10 years. If you want to contributeto an inspiring long-term purpose, to be part of a fast growing companyon a high-value market with significant build-up opportunities, and togrow in an entrepreneurial and warm environment, join us! YOUR DAY TODAY LIFE We are looking for a Customer Care Representative- PremierAccount in 3688 Kinsman BLVD, Madison, WI 53704 USA. Your mission willbe to: Purpose (Objective): As a Customer Care Representative (CCR) youwill be the primary interface for our Premier customers. You will worktogether with your team to ensure Premier customers are properly set upand welcomed. You will respond to customer requests in a timely mannerto answer questions and resolve issues. You will also act as the liaisonbetween Customers and our labs, Technical Sales Managers and otherfunctions as needed. You will assist in identifying new opportunitieswith existing customers and ensure new leads are properly routed to theSales function. Serving the unique needs of each customer is critical toMerieux NutriSciences\' overall success in growing the business.As aCustomer Care Representative (CCR) you will be the primary interface forour Premier customers. You will work together with your team to ensurePremier customers are properly set up and welcomed. You will respond tocustomer requests in a timely manner to answer questions and resolveissues. You will also act as the liaison between Customers and our labs,Technical Sales Managers and other functions as needed. You will assistin identifying new opportunities with existing customers and ensure newleads are properly routed to the Sales function. Serving the uniqueneeds of each customer is critical to Merieux NutriSciences\' overallsuccess in growing the business. Main activities: *CCRs will beexpected to provide exceptional Customer Service based on guidelines forassigned customers, while following Merieux NutriSciences\' policies andbest practices. *Build and maintain productive collaborativerelationships within the team and across the supported laboratories toeffectively support the customer. *Responsible for proper execution ofthe welcoming and on boarding process in a consistent, professional, andtimely manner for all assigned accounts. Accountable for accurateaccount setup and... For full info follow application link. EqualOpportunity Employer of Minorities, Females, Protected Veterans, andIndividual with Disabilities ***** APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/CBC3D2C1F6A74417