Job Summary

IT Systems Administrator supports, troubleshoots, and maintains the organization’s on-premises computer systems. As well as cloud-based and on-premises application infrastructure services. These services include, but are not limited to, Parallels RAS, Microsoft Dynamics AX, UKG Kronos, DocuSign, DocuWare, and numerous SAAS applications.

This position is required to report to the SHI Somerset NJ office location as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Includes but not limited to:

Manage and maintain the following:

Microsoft Servers

Terminal Servers

Remote application servers

Document management infrastructure

Create server images that include the operating system, security software, and applications

Patching Microsoft Windows Server operating systems

Troubleshoot and remedy server issues, tier 2

Upgrade on-premises software applications

Perform Activity Directory tasks associated with users and application requirements

Perform Azure/Entra ID tasks associated with users and application requirements

Assist with setting up and maintaining SAAS applications

Perform technology reviews for newly requested software

Resolve Incident Management issues

Provide end-user support and troubleshooting for application issues

Development of systems and procedure documentation

Respond to critical system and application issues (off hours)

Interact with other teams to assist in troubleshooting

Qualifications

2-3 years administering Windows Server (2012-2020)

2-3 years experience in patching Windows Servers

Experience with cloud computing platforms

Experience with Microsoft Windows Desktop and Server networking

Good understanding of TCP/IP networking

Required Skills

Excellent time management skills

Excellent organizational, problem-solving, and communication skills

Ability to work both independently and as a member of a team

Initiative to research and resolve problems

Preferred Skills/Qualifications:

Experience administering a Microsoft endpoint management solution such as Microsoft Deployment Tool (MDT), System Center Configuration Manager (SCCM), or Microsoft Endpoint Configuration ManagerAdditional Information

The estimated annual pay range for this position is $65,000 - $90,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-NJ-Somerset

Requisition ID 2025-18925

Approved Min (Total Target Comp) USD $65,000.00/Yr.

Approved Max (Total Target Comp) USD $90,000.00/Yr.

Compensation Structure Flat Base

Category Information Technology