I am currently hiring 15+ Advisor Support Specialists to a major financial firm for an upcoming start class early February. These are direct placement opportunities to work for an established Investment Banking Firm. Extensive benefits are provided such as health/dental/vision/401k matching, as well as licensing reimbursement for obtaining Series 6/7/63 licensing down the road. These roles are interviewing ASAP.

　　Roles are Hybrid - they are hiring at the following hub locations

　　Preferred Locations:

　　Atlanta, GA

　　Phoenix, AZ

　　Omaha, NE

　　Secondary Locations:

　　Oakdale, MN

　　St. Petersburg, FL

　　Jersey City, NJ

　　Schedule: Hours of operation for the department are 8am - 8pm EST; later shifts are awarded to those in different time zones

　　Job Description:

　　Receives about 30-50 inbound calls daily; may occasionally need to make an outbound call if further follow up is needed

　　Common calls include money movement, retirement, technical issues, new account opening procedures, processing forms, navigation of new/current systems

　　Mainly calls with financial advisors, sometimes with clients

　　Receives calls from advisors, support staff, advisor assistants etc. And many times the calls are longer in nature and research heavy

　　De-escalate client/advisor situations (many of their advisors have been in the industry for years and may call frustrated with system changes)

　　Assist with money movements

　　Set up new investment accounts

　　Work primarily through proprietary systems, but receive calls through Cisco Call Center, utilize Pershing as their clearing house

　　Qualifications:

　　Must Have - 1+ Years Investment Industry Experience

　　Customer Service in a Contact Center Setting

　　Strong technical ability in navigating multiple systems

　　Ability to critically think and problem solve

　　SIE or Series licensing preferred

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.