INVESTIGATION SPECIALIST II - 79000793

　　Date: Jan 16, 2024

　　Location:

　　TALLAHASSEE, FL, US, 32399

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 820559

　　Agency: Business and Professional Regulations

　　Working Title: INVESTIGATION SPECIALIST II - 79000793

　　Pay Plan: Career Service

　　Position Number: 79000793

　　Salary: $41,500.16 Annually

　　Posting Closing Date: 03/11/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　INVESTIGATION SPECIALIST II - DBPR/CTMH

　　Division of Florida Condominiums, Timeshares and Mobile Homes

　　Bureau of Compliance

　　Investigation Specialist II

　　Working Title: Intake Specialist

　　Position Number: 79000793

　　Hiring Salary: $41,500.16 Annually

　　OPEN COMPETITIVE

　　PLEASE NOTE : Completion of candidate work history on the State of Florida Employment Application is required in order to be considered. Submission of a resume cannot be accepted in lieu of the completed work history but can be included with your application.

　　Our Organization and Mission:

　　The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

　　The work you will do:

　　This position is located within the Tallahassee Regional Office. This position is a part of our Intake Team, responsible for analyzing incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

　　How you will grow:

　　DBPR employees are expected to uphold these seven core values: Accountability, Innovation, Integrity, Ownership, Responsiveness, Respect, and Teamwork. In turn, we will involve you in important and often complex projects while offering you the opportunity to gain valuable experience quickly.

　　Benefits of Working for the State of Florida:

　　Working for the State of Florida is more than a paycheck. The state’s total compensation package for our SES and Career Service employees features a highly competitive set of benefits including:

　　Annual and sick leave

　　Holiday leave – Nine days per year

　　Personal holiday – One day per year

　　State group insurance – Health, dental, vision, life, and supplemental coverage options

　　Retirement plan options–including employer contributions (for specifics, visit www.myfrs.com )

　　Flexible spending accounts

　　Tuition waivers

　　Mentorship/Volunteer opportunities – one hour a week per month

　　And more!

　　For specific details, visit www.mybenefits.myflorida.com

　　Simplified Overview:

　　The incumbent in this position is responsible for the day to day intake and processing of complaints and inquiries from the public concerning issues regulated by the Division’s program areas. This includes:

　　identifying and applying specific portions of the Florida Statute with regard to allegations made against an association;

　　reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation;

　　making calls to witnesses, complainants, and respondents to obtain verbal and written statements;

　　preparing written letters to complainants and respondents;

　　preparing detailed investigative reports to outline each allegation that was investigated;

　　maintaining a wide range of general knowledge of Department and other agencies’ function in order to provide referral information to the public as needed;

　　effectively monitor case load to ensure cases are processed in a timely manner;

　　communicating with supervisor on a daily basis.

　　Minimum Requirements:

　　Bachelor's Degree from an accredited college or university; OR

　　Associate's Degree from an accredited college or university and two years of investigative experience; OR

　　Investigative experience can substitute on a year-for-year basis for the required college education and

　　High School Diploma.

　　Preference will be given to applicants:

　　With experience in researching and analyzing statutory issues.

　　Who are bilingual in both English and Spanish.

　　Knowledge, Skills & Abilities:

　　Knowledge of Microsoft Office software.

　　Knowledge of investigative techniques.

　　Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.

　　Ability to conduct fact-finding interviews and take statements.

　　Ability to collect and analyze evidence.

　　Ability to conduct thorough investigations.

　　Ability to write accurate investigative reports.

　　Skilled with attention to detail and critical thinking.

　　Skilled with strong oral and written communication.

　　Skilled with customer service etiquette.

　　*Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. *

　　Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

　　NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

　　Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

　　The Florida Department of Business & Professional Regulation is committed

　　to increasing recruitment and hiring of individuals with disabilities and

　　improving employment outcomes.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

　　SPECIAL REMINDERS:

　　Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

　　If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

　　The Florida Department of Business & Professional Regulation values the sacrifices

　　veterans and their family members have given to our country and supports

　　the hiring of returning service members and military spouses.

　　If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, Saint Petersburg, Florida 33708.

　　We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

　　Nearest Major Market:Tallahassee