Job Description

　　When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

　　Location/Division Specific Information

　　Unity Lab Services provides a single source for integrated lab service, support and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

　　Location : Norwood, MA

　　Pay : $24-26/hr, depending on experience

　　Hours : Mon-Fri 8am-4:30pm

　　How will you make an impact?

　　The position is focused primarily on scientific support services within Unity Lab Services core offerings of: order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass wash operations.

　　Responsibilities:

　　Order entry/order management, operating customer procurement systems, stockroom services, shipping/receiving, chemical tracking, glass washing, desk top delivery, dry ice services, and others as required

　　Assist in updating SOP’s and Work Instructions

　　Subject Matter Expert in Best Practices for the portfolio of services such as Order Management, Inventory Management, Glass Wash, and Customer Owned Inventory.

　　Acquire and maintain all vital certifications to support site operations

　　Handle all site operations and duties for efficient outcomes to maintain highest standards of excellence

　　Operate across a wide variety of services including training and assessment responsibilities with a high level of success.

　　High light RED Flags affecting site operations for corrective action

　　Promote personal growth and development by staying abreast of new policies, procedures and system enhancements without the presence of site trainer and management team.

　　Maintain proficiency of all e-learning tools and online training as required

　　Listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify course of action with first call resolution within established turnaround times

　　Participate in projects and perform all other duties as assigned.

　　Keys to Success

　　Must be Legally authorized to work in the United States without sponsorship.

　　Must be able to pass a comprehensive background check to include drug screening.

　　Minimum Requirements/Qualifications

　　Education :

　　High School Diploma: BA/BS preferredExperience :

　　1+ years of progressive proven experience preferred

　　Forklift experience, preferred

　　Knowledge, Skills, & Abilities :

　　Ability to establish and foster positive customer relationships

　　Proficient verbal and written communication skills

　　Proactive approach to problem solving

　　Ability to self-manage and operate independently.

　　Display high level of confidentiality

　　Demonstrate sense of urgency

　　Demonstrate a high level of accountability for site coverage duties.

　　Proficient in Microsoft office suite

　　Strong time management and organizational skills

　　Ability to lift up to 50 lbs.

　　Competitive wages & Excellent benefits package

　　Review our company’s Total Rewards (https://jobs.thermofisher.com/global/en/total-rewards)

　　Medical, Dental, & Vision benefits-effective Day 1

　　Paid Time Off & Holidays

　　401K Company Match up to 6%(after 1 year)

　　Tuition Reimbursement – eligible after 90 days

　　Employee Referral Bonus

　　Employee Discount Program

　　Recognition Program

　　Charitable Gift Matching

　　Company Paid Parental Leave

　　We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.

　　We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

　　For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

　　The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.

　　Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.