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Intensive Case Manager Bilingual Resettlement Services
Intensive Case Manager Bilingual Resettlement Services-March 2024
Grand Rapids
Mar 29, 2026
About Intensive Case Manager Bilingual Resettlement Services

  Position Details

  Do you have a Bachelor degree in social work, psychology, public health, or community services?

  Would you like to assist vulnerable individuals to access support services? Do your language skills include the ability to speak French or Spanish?

  Welcome to Samaritas Nation!

  Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.

  APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve!

     

  This position has a pay rate of $41,000.00 annually

  What's In It For You

  Some of the benefits you may receive are:

  Full TimeCompetitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment

  Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee)

  Company paid Short Term Disability accrual (Full time employees)

  Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133%

  Great Personal Time Off (PTO) accruals

  Awesome Employee Discounts

  UKG Wallet - Pre-Pay Options

  Plus, many more benefits

  The Intensive Case Manager (ICM) provides appropriate intensive case management services to refugees or other eligible populations in the US for less than 5 years. ICM fosters the successful and integration of especially vulnerable refugees. The ICM program aims to effectively support vulnerable individuals that have difficulty navigating systems and attaining self-sufficiency in their new or existing community. The ICM case manager will provide intensive support to large families, women-at-risk, elderly refugees, refugees that identify as LGBTQI, refugees with significant physical or mental disabilities, and other vulnerable populations as needed.

  Duties and Responsibilities

  Provide intensive case management to address needs that extend beyond the initial resettlement period, specifically focusing on medical, educational, housing, and clients special needs.

  Develop individualized, holistic service plans based on client needs.

  Conduct RHS-15 mental health screening for all ICM clients and makes timely, appropriate referrals to mental health care providers.

  Network and develop personal contacts with other social service providers, including both mainstream providers and those that serve refugees exclusively. Use contacts and networking to create and maintain a database of client services to supplement those that Samaritas provides.

  Develop and facilitate periodic community support groups for Samaritas clients to promote community connections and teach healthy coping strategies during the integration experience.

  Arrange client appointments, provide schedules to clients and other individuals who may be assisting clients (e.g., Samaritas case managers, interpreters, volunteers, etc.) and provide transportation for as required or needed, in compliance with applicable child safety laws.

  Provide ongoing orientation about health related issues, including Medicaid education, identifying and selecting physicians who provide language appropriate services, and basic public health counseling.

  In coordination with Volunteer Coordinator, refer clients to one-on-one volunteer mentoring program.

  Assist ICM clients in resolving emergency issues.

  Participates in in-service training and conferences related to the programs.

  Conforms with and abides by all regulations, policies, work procedures and instructions.

  Job Qualifications

  Education, Training, and Licensure/Certification

  Bachelor’s degree in social work, psychology, public health or community services preferred, or equivalent experience working with refugees or other vulnerable populations

  Experience

  Two years of previous direct experience in a culturally diverse environment or community services preferred, or an equivalent combination of education and experience

  Knowledge Skills and Abilities

  Ability to work effectively in a cross-cultural context. Ability and willingness to work with vulnerable individuals.

  Ability to speak, read and write fluent English. Fluency in the French or Spanish language preferred with the ability to translate in both written and verbal forms.

  Ability to demonstrate compassion and patience towards persons served.

  Additional Work Requirements

  Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance

  #refugee #psychology #michiganjobs #LI-Onsite #bilingual #spanish #french

  Apply for this position online (https://careers-samaritas.icims.com/jobs/10311/intensive-case-manager-bilingual-resettlement-services/job?mode=apply&apply=yes&in_iframe=1&hashed=-336059921)

  Email this position to a friend

  Need help finding the right job?

  We can recommend jobs specifically for you! Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We can recommend jobs specifically for you!Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled (https://careers-samaritas.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-435624383)

  Requisition Number2024-10311

  Employee TypeFull-Time

  Hours Per Pay Period80

  ShiftDay

  Work Hours8:30 a.m. - 5:00 p.m.

  Weekends and/or Holidays RequiredNo

  On Call RequiredNo

  Position LocationUS-MI-Grand Rapids

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