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Insurance Policy Retention Specialist
Insurance Policy Retention Specialist-March 2024
Virtual
Mar 30, 2026
About Insurance Policy Retention Specialist

  Fully remote but must reside in the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, SD, and OK

  Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years

  Ability to quote and sell through multiple carriers

  Leads provided monthly

  Bonus potential up to $2000 a month

  Computer equipment provided by AAA Club Alliance

  AAA Total Rewards Package includes:

  A competitive hourly rate of $18.00 to $22.00/hour, depending on experience

  3+ weeks of Paid Time Off

  8 Paid Holidays

  401(k) plan with employer match up to 7%

  Medical, Dental, Vision and Prescription coverage

  FREE AAA membership (inclusive of product & service discounts)

  FREE Life Insurance

  An in-house virtual training program - The Insurance Learning Academy

  The ideal candidate will have:

  An active Property & Casualty license required

  Schedule Requirements: Mon – Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule

  2+ years of sales experience in Personal Lines Insurance (home & auto)

  Proficiency in navigating a variety of software (such as CRM, carrier platforms, agency management system, and MS Office).

  The primary duties of the Policy Retention Specialist are to:

  Contact policyholders from the agency’s existing book of business through inbound/outbound telephone calls, direct mail, and email to review policies prior to renewal.

  Make appropriate recommendations and/or changes to the policy

  Cross-sell AAA membership sales and/or upgrades.

  Maintain quality rating of customer phone interactions and meet established productivity goals

  #LI-Remote #US

  AAA Club Alliance (ACA) is an equal opportunity employer.

  Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

  Job Category:

  Insurance

  Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV.

  AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page (http://www.AAAClubAlliance.jobs) to follow us on LinkedIn (https://www.linkedin.com/company/aaa-club-alliance/) , Twitter (https://twitter.com/WorkwithAAA) , and Facebook (https://m.facebook.com/AAAMidAtlantic/) , and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance.

  AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [email protected].

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