Animal Services Officer I
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Animal Services Officer I
Salary
$55,631.68 - $67,620.02 Annually
Location
Tracy, CA
Job Type
Full Time
Job Number
24-002
Department
Police
Opening Date
01/22/2024
Closing Date
2/7/2024 3:00 PM Pacific
Description
Benefits
Questions
Description
Please click on the link below to learn more about this exciting opportunity!
Animal Services Officer I (https://www.cityoftracy.org/home/showdocument?id=17109&t=638415293552131680)
DEFINITION
Under direct or general supervision, performs a variety of duties involved in the enforcement and communication of animal services codes, ordinances, and regulations; ensures public safety by capturing and caring for wild, vicious, and/or injured animals; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct (Animal Services Officer I) from assigned supervisory or management personnel. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
This is the entry-level classification in the Animal Services Officer series. Initially under close supervision, incumbents with basic experience learn City systems, operations, practices, and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. Positions at this level usually perform most of the duties required of the positions at the II-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.
Positions in the Animal Services Officer class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.
Essential and Marginal Duties
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Patrols areas within the City and enforces animal services codes, ordinances, and regulations; investigates reports of animal abuse; issues citations; collects fees; takes other appropriate actions.
Captures and impounds unlicensed, stray, and uncontrolled animals; transports animals to shelter; arranges for proper storage and humane care.
Picks up dead or injured animals; provides aid to injured animals; transports animals to veterinarian for treatment or euthanasia; medicates and vaccinates animals to be adopted.
Responds to calls from citizens for animal services; investigates complaints involving animals; investigates reports of dogs, cats, or other animals creating nuisances.
Determines whether calls meet the criteria for emergency response and call out and how quarantines should be handled; evaluates and authorizes immediate care of euthanasia for sick and injured animals, emergency seizure of animals, and owner relinquishments in the field; determines whether a criminal complaint and/or dangerous/vicious dog investigation should be initiated.
Performs routine maintenance and animal care duties at the shelters including cleaning kennels, laundry, feeding and caring for the animals.
Assists Police Department with animal related issues, including pet care for arrested individuals.
Establishes and maintains positive community relations through programs, demonstrations, and public assistance regarding humane animal services, including wildlife issues, adoption procedures, and enforcement of animal regulations; speaks at school and other meetings and answers specific and general questions.
Identifies and investigates animal related crimes; interviews witnesses, collects evidence, writes reports, and testifies in court.
Investigates reports of animal bites; completes state mandated quarantines as necessary.
Answers questions regarding the enforcement of animal services, regulations, adoption, and licensing policies and procedures.
Prepares reports and cases; maintains records, logs, and files of activities.
Performs other related duties as assigned.
Minimum Qualifications
QUALIFICATIONS
Knowledge of:
Methods and techniques of handling, collection, impoundment, and registration of a variety of wild and domestic animals in various conditions.
Identification of various breeds of dogs, cats, and other domestic animals.
Principles of animal behavior and care.
Principles, practices, methods, and techniques of code violation investigation and compliance.
Practices for documenting inspections, correcting violations, and carrying through on Court procedures.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Occupational hazards and standard safety practices necessary in the area of animal services.
Techniques and practices of public speaking and making presentation before small groups.
Principles of record keeping and reporting.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task coordination.
Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.
Ability to:
Recognize normal and abnormal animal behavior.
Handle potentially dangerous animals in a safe manner.
Inoculate and medicate animals, after completion of the appropriate training.
Interpret and apply applicable Federal, State, and local laws, codes, and regulations pertaining to animal services.
Effectively respond to calls for services.
Prepare, maintain, and update accurate and detailed documentation of inspection findings and other written materials, records, logs, and reports.
Effectively represent the City in meetings with governmental and regulatory agencies, community groups, property owners, business owners, and the public.
Operate and maintain a variety of animal control equipment.
Operate a two-way radio.
Maintain accurate records and files of work performed.
Understand and carry out oral and written instructions.
Organize own work, set priorities, and meet critical time deadlines.
Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to graduation from the twelfth (12th) grade and one (1) year of providing customer service experience and successful completion of a basic and advanced Animal Law Enforcement Training Academy.Licenses and Certifications:
Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment.
May be required to complete National Incident Management System (NIMS) Training.
Possession of, or ability to obtain within six (6) months of initial employment in the Animal Services Officer classification, California Animal Control Directors Association (C.A.C.D.A.) approved Humane Euthanasia Certificate.
Possession of, or ability to obtain within twelve (12) months of appointment, California Penal Code 832 certificate.
Additional Information
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle, to inspect various City and residential sites, and to walk on uneven terrain; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a field classification with frequent standing and walking between work areas required. Wrist flexion and lateral rotation are necessary in combination with grasping to handle a snare and leash. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment and above-mentioned tools and equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects necessary to perform job functions.
ENVIRONMENTAL CONDITIONS
Employees primarily work outside and may be exposed to inclement weather conditions and potentially hazardous physical substances. May involve exposure to dangerous and/or diseased animals and animals known to cause allergies. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
WORKING CONDITIONS
May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays.
DISASTER SERVICE WORKER
All City of Tracy employees are, by State and Federal law, Disaster Service Workers. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Labor Code. In the event of a declaration of emergency, any employee of the City may be assigned to perform activities which promote the protection of public health and safety or the preservation of lives and property. Such assignments may require service at locations, times, and under conditions that are significantly different than the normal work assignments and may continue into the recovery phase of the emergency. If a “Local Emergency” is declared during the employee’s shift, employees will be expected to remain at work to respond to the emergency needs of the community. If a “Local Emergency” is declared outside of the employee’s shift, employees must make every effort to contact their direct supervisor or department head to obtain reporting instructions as Disaster Service Workers.