Description

　　The Inside Sales Representative for SIW Solutions is based at the front desk of the retail showroom, responsible for greeting walk-in customers and answering sales inquiry phone calls. This role is also responsible to follow-up with designated digital leads and convert them to scheduled appointments. The Inside Sales Representative strives to engage with potential customers, understand their needs, introduce product solutions, and schedule an in-home consultation.

　　Highlights of your role:

　　Represent the SIW brand with a positive and professional demeanor, while delivering a best-in-class customer experience.

　　Responsible for greeting showroom visitors and creating interest to schedule in-home sales consultations; effectively convey product features, benefits, and company information to drive engagement.

　　Answer incoming phone calls related to sales inquiries.

　　Convert digital leads to appointments through communication via phone, text, email and web chat; understand prospective customer needs and determine if we have the right solution for them.

　　Deliver compelling sales presentations and tactics within the showroom, based on the needs and requests of prospective customers.

　　Respond to requests for immediate pricing and supply only orders, as needed by prospective customers.

　　Engage in follow-up by contacting customers who received an in-home sales consultation and did not order; engage in selling process to qualify needs and concerns and present solutions.

　　Collaborate with and provide assistance to Sales Support Specialists to ensure customer projects are accurate and within scope.

　　You’re a good fit if you have (or if you can)

　　Bachelor’s degree or have equivalent industry experience. All combinations of education and experience will be considered.

　　Previous experience in sales, business to business customer service, or technical product support.

　　Must be able to periodically lift up to 50 lbs.

　　Fluid and confident verbal, nonverbal, and written communication skills with an ability to convey strong, clear, concise messages.

　　Cohesive interpersonal and relationship-building skills at multiple levels.

　　Solution-oriented and innovative thinking abilities.

　　Must possess superior organizational skills and ability to balance multiple priorities.

　　High energy, self-directed, professionally confident, and self-motivated.

　　Approachable, collaborative, and presents with appropriate business acumen.

　　Willing to upgrade knowledge as required and ability to adapt to new technology.

　　We invite you to See Yourself at Marvin

　　From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

　　For more than 100 years, we’ve been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin’s portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands. Together, we live our values and enjoy a culture that feels like home.

　　Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

　　A few unique offerings include: • $300 annual wellbeing account to spend on whatever makes you happy + healthy • Better Living Day! (a paid day off to go have some fun) • $$ Annual profit sharing – get rewarded for the role everyone plays in making Marvin a success • Giving at Marvin – join coordinated volunteer opportunities • Brighter Days Fund – financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

　　When you belong to the Marvin team, it’s all part of the package. Apply today!

　　Marvin is an Equal Opportunity Employer

　　This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.