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Inside Sales Development Representative - HCM Solutions
Inside Sales Development Representative - HCM Solutions-March 2024
Tempe
Mar 28, 2026
About Inside Sales Development Representative - HCM Solutions

  Overview

  Sales Development Representatives (SDRs) generate top of the funnel, qualified leads through outbound prospecting and marketing lead follow up. All prospecting is done remotely in the Inside Sales hub. Researching and engaging customers is via phone, email, or other virtual channels. This role focuses on HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales organizations but can refer to other business units. An Inside SDR is meant as a growth function, with career paths to Inside Sales Rep or field roles.

  Responsibilities

  Conduct research on accounts, collect prospect contact info, and identify the company’s decision makers and influencers

  Create prospecting targets, conduct outbound prospecting to generate Sales Qualified Leads (SQLs) and schedule meetings as appropriate

  Build rapport with prospects by nurturing and conducting engaging conversations, and articulates competitive advantages by highlighting our differentiators

  Partners with selling representatives to strategically target accounts and identify potential opportunities for Paychex

  Effectively manage open opportunities and maintain data updates within the CRM (salesforce.com) to ensure an effective pipeline is being nurtured

  Follow up on Marketing Qualified Leads (MQLs) to transition them to SQLs, then submit SQLs to Paychex’s lead routing function.

  Follow established sales play cadences, as needed

  Qualifications

  H.S. Diploma - Required

  Bachelor's Degree - Preferred

  1 year of experience in Inside sales or equivalent combination of education & experience.

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