JOB REQUIREMENTS: Provide technical assistance to computer users. Answerquestions or resolve computer problems for clients in person, or viatelephone or electronically. May provide assistance concerning the useof computer hardware and software, including printing, installation,word processing, electronic mail, and operating systems. SYSTEMS SUPPORTTECHNICIAN: Specific vision abilities required by this job include closevision, distance vision, color vision, peripheral vision, depthperception, and the ability to adjust focus. Ability to multi-task.Maintain a high level of confidentiality. DUTIES AND RESPONSIBILITIES:Must adhere to Legendary Waters Resort & Casino\'s policies andprocedures. Must adhere to all appearance and uniform standards. Must beable to sit, stand, and/or walk for long periods of time. Installsselected software, maintaining proper security levels and access rights.Ensures the quality of systems operations in all areas of the company,by communicating with all levels of systems users and offering directionand assistance, as needed. Coordinate\'s workflow, to ensure effectiveoverall operations in the Systems Department. Consults with system userson specific project requirements, designating priority and schedulingproject. Modifies phone switch programming, adding, and deletinginformation, as needed. Routinely inspects all supported equipment,identifying potential problems and repairing same, as needed.Facilitates the flow of information throughout the Systems Department,by attending regularly scheduled departmental meetings. Ensures amaximum level of service and satisfaction to all systems users isachieved and maintained. Conducts an inventory of all systems onproperty, and maintains accurate records, by updating information asneeded. Maintains a working knowledge of all appropriate software andnetwork applications. Contacts Vendors regarding specific software,hardware, or phone problems, as needed or as requested by SystemsManager. Maintains a consistent and regular attendance record. Programs,and writes procedures, to assist in the day-to-day functioning of theNetwork. Perform other duties as assigned. ***** OTHER EXPERIENCEAND QUALIFICATIONS: Technical degree in Computer Science or relatedarea; or two to four years related experience and/or training; or anequivalent combination of education and experience. One to three years\'experience in computer programming or information management required,with casino related experience preferred. Must possess effectivecommunication skills, and be computer-literate, with superiorprogramming and usage skills. Ability to read, analyze, and interpretsimple documents, such as safety rules and regulations, technicalprocedure manuals, instructions, and basic correspondence, reports, andmemos. Ability to respond to common inquiries or complaints from systemusers. Ability to effectively present information in one-on-one andsmall group situations. Ability to add, subtract, multiply and divide inall units of measure, using whole numbers, common fractions, anddecimals. Ability to apply commonsense understanding to carry outinstructions furnished in written, oral or diagram form. Ability to dealwith problems involving several concrete variables in standardizedsituations. PHYSICAL DEMANDS: The physical demands described here arerepresentative of those that must be met by a Team member tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities toperform the essential functions. While performing the duties of thisjob, the Team member is regularly required to talk or *****APPLICATION INSTRUCTIONS: Apply In Person: LWRC 37600 Onigamiing Dr.Bayfield, WI 54814 Mail a Rsum: LWRC Attn: Human Resources P.O. Box 1167Bayfield, WI 54814 E-Mail a Rsum: [email protected] Thisjob is wi h a Native American tribal business or is located on triballyowned lands. Laws governing employment may differ from the State ofWisconsin\'s. You may wish to discuss this with the employer beforeaccepting the position.