Reference #: 2038976THE POSITIONIf you're detail-oriented and want to make a positive impact on Pennsylvanian families, consider working as an Income Maintenance Caseworker!

　　IMPORTANT: YOU MUST APPLY TO THIS ONLINE EXAM POSTING, MEET ELIGIBILITY REQUIREMENTS, AND RECEIVE YOUR SCORE PRIOR TO APPLYING TO A SPECIFIC VACANCY POSTING FOR THIS TITLE.

　　PLEASE NOTE:  Once you have obtained a score, you may receive email notifications as vacancies are posted.  To review all available vacancies for this title, please refer to the Open Jobs page of our website.  You must apply to each vacancy for which you are interested.  If you apply to a vacancy posting prior to receiving a score, you will be deemed ineligible and directed to apply to this examination posting.Full-time employmentDESCRIPTION OF WORK

　　Income Maintenance Caseworkers play a vital role in helping members of the community attain public assistance services. You will be trained to interview clients to determine eligibility for assistance, make referrals to appropriate resources within the community, and help clients locate employment opportunities.Make a difference in the lives of your fellows Pennsylvanians - apply for an Income Maintenance Caseworker position today!

　　Conditions of EmploymentThe Income Maintenance Caseworker faces a challenging and complex training program and probationary period in learning the laws, regulations and procedures associated with determining if applicants meet eligibility requirements for public assistance programs, and helping clients identify and remove barriers to financial self-sufficiency.  The training program includes structured classroom instruction as well as "on-the-job" training opportunities.

　　You must agree with the following conditions of employment.  If you are not willing and able to accept all of these conditions, do not apply.  By submitting your application, you are indicating your willingness to:

　　 Attend and successfully complete complex classroom and on-the-job training programs. Meet high performance standards for technical accuracy as prescribed by the PennsylvaniaDepartment of Human Services. Plan, organize and manage large caseloads to ensure timely eligibility determination andongoing case management. Learn to analyze public assistance applicant information to determine eligibility for benefits. Gather important information by telephone, by mail, and in person from clients applying  for financial and other assistance. Operate computer and imaging equipment to retrieve, attach and/or enter data to appropriate electronic case records to promote a paperless environment. Interact objectively with public assistance clients in situations or settings that may be stressful, including conducting group workshops, and developing individual plans for self-sufficiency.REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQualifications:Must meet  - For more information on ways to meet PA residency requirements, follow the  and click on ResidencyMinimum Experience and Training Requirements - Four years of experience in interviewing or work requiring the analysis and interpretation of data; OR A bachelor's degree; OR An equivalent combination of experience and training.Do not submit resumes, cover letters, and similar documents.  These documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position or to determine your score.  Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Must be able to perform essential job functions

　　Veterans: Penn ylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences for veterans, go to  and click the Veterans' Preference tab or contact us at .

　　Telecommunications Relay Service (TRS):  711 (hearing and speech disabilities or other individuals)

　　EXAMINATION INFORMATION

　　Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions.You must provide complete and accurate information or:your score may be lower than deserved.you may be disqualified.You may retest 6 months after date of last examYour results will be provided via email.Only your most recent exam score is counted.

　　The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.