Calling all innovators – find your future at Fiserv.

　　We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

　　Job Title

　　Implementation Lending Consultant

　　What does an Implementation Lending Consultant do?

　　This position will engage you into a growing part of the Fiserv business – new client conversions. You will also be responsible for existing client implementations across multiple business units that we support. You will join the client delivery team who is responsible for converting credit unions to Fiserv Credit Union account processing platforms and be responsible for the setup, configuration and training as it relates to the lending modules and connection configurations of the platform. You will be instrumental in increasing delivery capacity and client satisfaction rates to a consistent ‘A’ grade; You’ll work with the best clients in the world, configuring their systems and guiding them as they transition to a Fiserv solution to ensure accurate data conversion, and satisfied clients, functioning proficiency in the Fiserv system.

　　As an Implementation Lending Consultant, you can look forward to:

　　Essential job duties:

　　Driving to and from designated Fiserv work location is required for this role.

　　Setting up, configuring and training new credit union clients on the lending module of the Portico platform and other strategic segment cores such as Datasafe, Galaxy, and XP2.

　　Providing consultation to the client before, during and after conversion or implementation process.

　　Communicating progress and any potential problems to Team Lead or Manager for awareness and/or resolution.

　　Maintaining the tools used to ensure the efficiency and effectiveness of the installation process (system studies, timelines, and questionnaires).

　　Applying standard project management principles including the creation and maintenance of project plans and managing project tasks and resource collaboration as they apply to each implementation.

　　Managing multiple clients and adhere to project timelines.

　　Managing client expectations with respect to available product solutions.

　　Uses sound judgment and experience to solve moderately complex problems based on precedent, example and experience that is commiserate with that of Business Analyst.

　　Utilizes system and data to resolve business issues in the most effective manner.

　　Analyzing and identifies root cause; providing input to solutions that lead to success for Fiserv and the client.

　　Monitoring project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.

　　Assisting management with the planning and design of improvements to business processes.

　　Maintaining ownership of all projects

　　Basic Qualifications for Consideration:

　　2 years Financial Industry experience; working at a financial services organization, Credit Union or Bank required

　　Proficiency with Excel is required

　　High school diploma required

　　Preferred Skills, Experience, and Education:

　　Lending experience strongly preferred

　　Project Management capabilities

　　Client facing experience

　　Experience implementing or supporting SaaS solutions

　　Bachelor’s degree preferred

　　This role is not eligible to be performed in Colorado, California, New York or Washington.

　　Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

　　Thank you for considering employment with Fiserv. Please:

　　Apply using your legal name

　　Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

　　What you should know about us:

　　Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

　　Our commitment to Diversity and Inclusion:

　　Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Warning about fake job posts:

　　Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

　　Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

　　If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.