Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Implementation Analyst
About the Role : As an Implementation Analyst you will provide analysis, consultation and initial support to new and existing clients during the implementation of new core and ACH related products and services. You will be responsible for a variety of products and services providing you the opportunity to expand and enhance your knowledge base. You will be part of a team of experienced professionals who manage multiple projects across multiple departments.
Reporting Relationships :
Reports To: Manager Implementations – Back Office/Core
Peers:
Direct Reports: N/A
Essential Job Responsibilities :
Implement individual products, product suites, or services to clients
Complete product implementation within the agreed timeline
Proactively manages multiple clients and projects
Lead internal and client status meetings to coordinate all phases of product implementation
Apply standard project management principles including the creation and maintenance of project plans and managing project tasks and resources as they apply to each implementation
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions in accordance with stated procedure
Assist client by determining product requirements and assessing client environment to determine any unique client issues as related to product
Communicate progress and any potential problems to manager for awareness and/or resolution.
Maintain the tools used to ensure the efficiency and effectiveness of the product implementation (questionnaires, specifications, and statistics)
Provide training (dependent on product) to the client
Cross train associates in implementations procedures for existing and new products
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications:
Education:
Bachelor’s Degree or equivalent work experienceJob Related Experience:
Three year’s work related experience in the financial services or related industry. Knowledge of ACH banking Functions.Additional Skills/Knowledge:
Knowledge of financial services related products
Possess strong written and verbal communication skills
Work collaboratively across multiple teams and work independently
Exhibit excellent organizational and time management skills
Preferred Qualifications:
Knowledge of project management tools
Prior product implementation experience
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
This role is not eligible to be performed in Colorado, California, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
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