Description

　　We at Amazon Data Services India Private Limited (‘ADSIPL’), are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within its infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand.

　　The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

　　The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively

　　Key job responsibilities

　　Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

　　As ID Network Technician key responsibilities will include following :

　　Monitoring the queue for new requests, changes or projects

　　Plan and implement assigned project as per defined processes and standards

　　Estimate project requirements in terms of time, cost and resources

　　Follow change management guidelines during the execution of projects

　　work with vendors as needed for the projects and monitor their work

　　collaborate with cross functional teams including network TPM and engineers

　　remain updated about the new technologies, processes and designs

　　follow safety and security standards

　　Troubleshoot network or physical component issues as needed during deployment

　　Communicate with stakeholders and share regular updates

　　We are open to hiring candidates to work out of one of the following locations:

　　Hyderabad, TS, IND

　　Basic Qualifications

　　Deliver simple, sustainable and repeatable solutions and processes.

　　Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.

　　TCP/IP networking knowledge

　　Broad understanding of infrastructure technologies

　　Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.

　　Experience with cabling infrastructure best practices and methodologies.

　　Familiarity with common networking terms.

　　Manage work and priorities through ticketing system and workflow

　　Collaborate with various stakeholders to remove project obstacles

　　Up to 20% travel may be required

　　Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction

　　Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.

　　Complete customer requests via trouble ticketing system

　　Participate in the installation, migration, basic configuration and rollout of new or upgraded hardware

　　Substantial background in large-scale datacenter network implementations and support of physical layer of network infrastructure.

　　Preferred Qualifications

　　Excellent analytical skills

　　Project management skills

　　Familiarity with major Internet routing protocols, BGP, OSPF.

　　Ethernet and IP networking knowledge and experience in the application of IP protocols.

　　Experience working in virtualized enterprise-networking environments

　　Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus

　　Other Qualifications & Responsibilities

　　Experience dealing with customers during problem resolution and operating efficiently under pressure.

　　Effective prioritization and time management.

　　Physical requirements

　　The ability to be active and mobile to deliver projects in DC environment and walk around facility as needed

　　Ability to work with personal protective equipment

　　Ability to move and lift computer equipment up to 50lbs with appropriate tools for assistance as needed

　　Occasionally work during nights as per project requirements or change schedule