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Snr. Learning Program Manager - Associate Experience, AMXL
Snr. Learning Program Manager - Associate Experience, AMXL-May 2024
London
May 12, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Snr. Learning Program Manager - Associate Experience, AMXL

  Description

  Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

  Key job responsibilities

  Create innovative solutions using data and research to address wider challenges in your organisation

  Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations

  Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish

  Enhance operational performance on every programme in partnership with your stakeholders

  A day in the life

  As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

  Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

  We are open to hiring candidates to work out of one of the following locations:

  London, GBR | Manchester, GBR

  Basic Qualifications

  Experience using data and metrics to determine and drive improvements

  Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  Experience in program or project management

  Preferred Qualifications

  Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  Experience leading process improvements

  Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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