Overview

　　Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.

　　PenFed is hiring a Director, Business Intelligence Consumer Banking to work onsite at our Tysons, Virginia location. The incumbent should be analytically driven with strong technical and business knowledge in Banking or Finance, Product Management and have experience working with big data. In partnership with BI & Product leadership, the Director of Business Intelligence is tasked with managing resources in support of driving actionable insights, recommendations and helping the product arms of the organization meet their data needs. The ideal candidate has had previous experience working in partnership with Product Managers, Engineering, Data Engineering, Program Management and Executive Leadership in an organization in addition to managing and mentoring a team of junior to seasoned analysts. This role requires developing strong relationships cross-functionally, with an emphasis on delivering compelling, data-informed actionable insights to various audiences, from product owners and executive leadership.

　　Responsibilities

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

　　Develop core reporting architecture for product teams that help them monitor and manage their business.

　　Anticipate and plan for Product’s insights and data needs to help prioritize and optimize product portfolio.

　　Identify gaps in the current product portfolio and recommend enhancements or new offerings that meet customer needs and market trends leveraging data-driven insights.

　　Conduct thorough analysis of product performance metrics, usage and engagement patterns, to drive product roadmap decisions.

　　Oversee the Data Stewardship of Consumer Banking Data ensuring quality, integrity, and compliance of data, including its governance, security, and privacy.

　　Manage and mentor a growing team of analysts, reviewing analytical methodology, actionable insights, recommendations; coach analysts on best practices to storytelling given the audience composition.

　　Manage the team of analysts in developing analytical insights to support the product team’s business questions, challenges and opportunities through effective, executive-ready data-storytelling.

　　Oversee the quarterly product roadmap prioritization process on behalf of the Analytics team and in coordination with the project management team aligning on goal commitments with minimal oversight.

　　Manage and prioritize business requests of stakeholders to ensure timely delivery of projects, resolving challenges and roadblocks with minimal oversight as they occur.Act as a liaison and dedicated business partner between Analytics, Product and Data Governance leadership and other cross-functional teams involved in product development lifecycle, building strong partnerships and rapport for continued long-term business success and collaboration.

　　Collaborate with Product leadership on hypothesis generation for A/B testing on a regular basis instilling a data-informed culture across teams; educate, train and assist Product in understanding the data lifecycle end to end, from tracking implementation through insights

　　Qualifications

　　Equivalent combination of education and experience is considered.

　　Bachelor's Degree required in Economics, Business Analytics, Statistics, Mathematics, Business, Information Management & Systems, related field or equivalent combination of education and experience, required.

　　Master’s Degree or MBA preferred.

　　A minimum of twelve (12) years of progressively responsible experience with a focus on data strategy, dealing with large data sets and interpreting data to draw meaningful insights and recommendations, preferably within the Financial Services Industry

　　Minimum of two (5) years of supervisory / management experience.

　　Proven track record of advancing thought leadership and enabling an analytical strategic vision for Product insights

　　Proven track record of translating stakeholders' business needs/questions into comprehensive, actionable insights.

　　Strong understanding of programming languages (e.g., Python, SQL, or R)

　　Experience with Data analytics tools supporting data cleansing and data visualization (e.g., Tableau, Tableau Prep)

　　Experience working with Cloud Data Wharehouses, with Snowflake Data Cloud and Salesforce Data Cloud experience preferred.

　　Experience partnering with large, cross-functional teams and leadership.

　　Experience mentoring and providing feedback to analysts to deliver exceptional presentations and results.

　　Advanced knowledge of industry standards and practices in business intelligence/analytics.

　　Ability to understand and communicate technical concepts at business and also entry user level

　　Effective communicator of technical and statistical concepts in an easy-to-understand manner from entry level to executive.

　　Ability to plan, direct and advise others on highly complex and sensitive projects and prepare and present technical reports.

　　Strong written and verbal communication skills. High degree of proficiency in synthesizing and communicating data from a variety of disciplines.

　　Supervisory Responsibility

　　This role will directly supervise employees.

　　Work Environment

　　While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

　　Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

　　Travel

　　Ability to travel to various worksites and be on-call may is required.

　　About Us

　　Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.