Description

　　Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet.

　　As a Hardware Quality and Field Reliability Engineer, you will be the owner of quality and reliability of Amazon Robotics products deployed across Amazon’s global operations.

　　You will also:

　　• Partner with development teams to drive lessons learned into new product designs.

　　• Conduct analysis of field failures to identify product quality and reliability risks.

　　• Work with internal teams and customers to prioritize opportunities for product improvement and drive corrective and preventative actions.

　　• Develop processes, systems and tools to improve effectiveness of the Quality Engineering function.

　　Some of the key aspects of the position include:

　　• Assisting the field failure investigations effort/CAPA effort in defining the preventive aspects of the field failures and bring a closure to the ‘preventive’ process of CAPA

　　• Transferring the lessons learnt from the field failures to hardware test function and support by replicating the use model and linking that to test artifacts, protocols developed by the Test group

　　• Developing predictive maintenance and field diagnostic tools and participate in the design reviews representing as a customer advocate on fleet health, HW failure modes and mechanisms.

　　A day in the life

　　Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

　　Medical, Dental, and Vision Coverage

　　Maternity and Parental Leave Options

　　Paid Time Off (PTO)

　　401(k) Plan

　　If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

　　We are open to hiring candidates to work out of one of the following locations:

　　North Reading, MA, USA | Westborough, MA, USA

　　Basic Qualifications

　　BS in Mechanical, Electrical, Industrial or Computer Engineering

　　5+ years’ Hardware Quality Engineering experience

　　Experience with quality tools and concepts including 8D, SPC, MSA, Six Sigma, FMEA

　　Experience with Design for Manufacturability, Geometric Dimensioning and Tolerances, Measurement tooling and fixturing

　　Ability to travel domestically and internationally

　　Proficiency with Minitab, Word, Excel, PowerPoint, Access

　　Preferred Qualifications

　　MS in Mechanical, Electrical, Industrial or Computer Engineering

　　CQE, CRE or CSSBB

　　Experience with ISO9000, IATF16949 or ISO13485 and quality systems auditing

　　Proficiency with PTC Windchill Quality solutions, Reliasoft Synthesis platform tools, SQL, Agile PLM, MS Project, Visio, Tableau

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.