GENERAL DESCRIPTION OF THE JOB:

　　The HVAC Technician performs tasks relating to HVAC repairs/installation of HVAC equipment for residential and/or commercial customers Brothers Plumbing Heating & Electric and is responsible for maintaining customer health, safety and satisfaction. Specific abilities and skills will vary between each technician and will be defined on the individual skills assessment worksheet.

　　JOB ACTIVITIES:

　　Ambassador and spokesperson for the company

　　Communicate with the customer and answer their questions and concerns

　　Work as a team with other team members

　　Understand and follow all company philosophies, policies and procedures

　　Understand and follow written and verbal instructions given

　　Represent the company in a professional manner

　　Complete required and requested paperwork correctly for the department by due dates given

　　Perform related work as assigned

　　Attend all required training classes

　　Seek additional educational opportunities as needed

　　Perform quality workmanship that meets current code requirements, manufacturer’s and company installation standards

　　Meet company performance standards per performance reviews

　　Follow all company safety rules and requirements

　　Operate company vehicle in a safe & professional manner

　　Progress from location to location in an time efficient manner using knowledge of maps, streets and directions

　　Diagnose HVAC equipment and make necessary repairs

　　Install HVAC equipment

　　GENERAL QUALIFICATIONS and REQUIREMENTS:

　　Experience and Training, Education, Knowledge, Skills & Abilities:

　　Minimum: CFC License

　　Understand, diagnose, service, repair and install HVAC equipment and IAQ products

　　Basic Understanding of electrical and controls

　　Prior experience in the area of job site customer service

　　Minimum high school diploma or GED equivalent

　　Basic math and reading comprehension

　　Knowledge and understanding of map book utilization

　　Have possession of required hand tools per Brothers Plumbing & Heating, Inc.’s Tool Requirement List (See List)

　　On going technical training will be required from time to time out side of the office and after normal business hours.

　　Be capable of driving the vehicles within the Brothers Plumbing & Heating, Inc. truck fleet

　　Other:

　　Required to sign a Confidentiality agreement with the company

　　Valid Colorado Driver’s License

　　Have and maintain a Motor Vehicle Record in compliance with auto insurance requirements

　　Successfully complete all background checks, drug testing and employment screening

　　Neatly groomed per dress code policy

　　Qualifications