About Yosemite National Park

　　There's so much to love in Yosemite National Park ? the ultimate outdoor playground ? year-round. Be part of the Yosemite experience! Live, work, and play at historic properties like The Ahwahnee, Yosemite Valley Lodge, Wawona Hotel, Curry Village, White Wolf Lodge, Tuolumne Meadows and more! Expand your career, cultivate environmental stewardship, and explore your personal interests.?

　　Located in Central California in the Sierra Mountains, 4 hours east of San Francisco. The idea of National Parks began here when Abraham Lincoln signed the Yosemite Land Grant on June 30, 1864, during the Civil War. This was the first time the government signed the protection of public lands into public policy based on natural beauty and preservation for future generations.

　　Benefits & Perks:

　　DailyPay ? Access your paycheck before paydayDiscounts on food, beverage, retail, & hotelsEmployee activitiesHiking, horseback riding, mountain biking, & photography Public transit all around the park Employee dining room & laundryEmployee housing is available

　　Job Description

　　The Human Resources Coordinator is responsible for providing customer service to employees, managers, and the HR community in response to inquiries related to a broad range of HR-related topics, including but not limited to HR policy, staffing, benefits, and performance management. The HR Coordinator III will perform administrative, transactional, and data/records management activities in support of HR and HRIS functions, including processing life-cycle transactions such as onboarding, status change, compensation, separations, etc. This positions pays $18/hour.

　　COMPENSATION: The hourly rate for this position ranges from $18.00 to $18.25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

　　If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

　　Job Responsibilities

　　? Provide excellent customer service in response to phone and online inquiries from employees and managers.

　　? Resolve inquiries by accessing information in multiple HR systems.

　　? Triage general inquiries to ensure accurate work category is assigned.

　　? Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support and follow-up as the need arises.

　　? Process transactions by collecting required information or backup documentation from the employee, manager, or HR.

　　? Respond to phone or online help requests on navigating the HR Portal and other HR-related systems.

　　? Perform quality assurance reviews on electronic and manual transactions

　　? Partner with Payroll and other COEs, as appropriate to resolve issues.

　　? Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)

　　At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

　　Qualifications

　　? Experience working in a call center environment strongly preferred

　　? Strong computer/technical skills; previous HRIS experience preferred

　　? Bachelor?s degree in HR or related field strongly preferred

　　? Knowledge of HR concepts and terminology

　　? Effective verbal communication skills

　　? Effective listening skills

　　? Confirmed customer service orientation

　　? Confident phone presence

　　? Solid ability to grasp information quickly and probe optimally when required

　　? Excellent organizational skills and the ability to prioritize requests and duties

　　? Attention to detail

　　? Effective research, problem-solving, and follow-through skills

　　? Ability to remain positive under pressure

　　? Bilingual (English and Spanish) preferred

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.