Job Summary:

　　Supports the Area Director of Human Resources and HR & Corporate Training Manager with the day to day functions and responsibilities of Human Resources department to deliver personalized service and ensure a positive work environment for our team members.  Areas of responsibility include recruitment, payroll, staff recognition, benefit administration, employee on boarding and training events.

　　**Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background is required for all candidates offered a position.

　　Essential Functions

　　Perform a variety of administrative functions for the Human Resources department: daily recruitment procedures, data entry, file management, employment verifications, reference checks, training class registration and preparation of materials, execution of and distribution of weekly, monthly or quarterly reports

　　Greets all visitors of the Human Resources department with genuine hospitality, answering questions and inquiries or taking personal responsibility to seek answers and follow up. 

　　Maintain the strictest of confidentiality at all times on matters pertaining to the company and the team members and Maintains open door policy

　　Ensure hotel compliance with all applicable federal, state, and local employment laws.

　　Practice positive employee relations

　　Coordinate and monitor recruitment, screening, and reference checking of all exempt and non-exempt personnel

　　Complies with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA); assists with maintaining records and logs

　　Maintain recruitment and training spreadsheets, sending updates to managers as assigned.     

　　Sets interview appointments for hiring department managers, follows up accordingly with additional interviews

　　Completes data entry and validation of employee’s information into HRIS system, ADP Total Source

　　Assist new team members with online benefit enrollment

　　Retrieve, sort, and file all information in accordance with filing system, maintaining the personnel and confidential files in an organized system. Assist with conducting file audits. 

　　Maintain orderliness of office supplies and equipment. 

　　Participate in and monitor Safety Committee in compliance with Loss Prevention SOPs

　　Assist with implementation of injury prevention programs, conduct detailed accident investigations, and closely manage medical claims on a case by case basis to minimize workers’ compensation costs and enhance profitability of the hotel

　　Manage worker’s compensation claims to include initiating claims, follow up with injured worker, communication with applicable internal hotel departments

　　Assist in maintaining Team Member recognition program

　　Supports HR & Corporate Training Manager in maintaining new hire and ongoing training programs

　　Ensure the highest level of guest service by performing routine spot checks of service standards and operational procedures.

　　Other duties as assigned.

　　Qualification Standards

　　Education & Experience

　　Associates Degree in Human Resources or Business Administration preferred -OR- Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position

　　Previous human resources, and/or office administrative experience required

　　Experience in the hospitality industry is required

　　Excellent customer service and employee relation skills excellent communication skills, both verbal and written

　　Proficient with Microsoft Office programs, Microsoft Word, Excel, Power Point and Outlook

　　Experience with HRIS/ATS software, experience with ADP Total Source platform a plus

　　Excellent organizational and communication (both verbal and written) skills

　　Have a general understanding of employment laws 

　　Ability to work independently in a timely and productive manner

　　Flexibility in a busy atmosphere, managing multiple projects simultaneously

　　Ability to interact with a variety of people and provide excellent customer service

　　High attention to detail and accuracy with all work

　　Ability to maintain confidentiality of sensitive staff information

　　Ability to establish and maintain effective working relationships within all levels of the organization

　　Above average time management and organizational skills

　　Physical Demands

　　Ability to sit or stand for extended periods of time

　　Ability to communicate clearly

　　Corrected vision to normal range

　　Ability to drive/transport self and others

　　Ability to travel on occasion for meetings

　　Ability to work long hours as require

　　Mental Demands

　　Make sound judgments quickly

　　Work on multiple tasks, making appropriate progress towards deadlines

　　Able to work independently, take direction, and provide direction to others

　　Manage differing personalities within the office, the hotel, and the community

　　Maintain the highest degree of confidentiality

　　Ability to work effectively in stressful, high pressure situations

　　Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

　　We are an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.

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