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HR Partner, Specialized Care
HR Partner, Specialized Care-March 2024
Kalamazoo
Mar 28, 2026
About HR Partner, Specialized Care

  Company Overview:

  If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

  At Flowserve together we create extraordinary flow control solutions to make the world a better place for everyone. The HR team strives to champion and advance an extraordinary experience for all associates to thrive and deliver.

  We are establishing a new and exciting HR People Center organization within Flowserve that will take on critical, operational Human Resources work with a goal of increasing collaboration, leveraging shared knowledge, and creating a more consistent associate experience. Come join our dynamic team and help us elevate the employee journey!

  The HR Partner, Specialized Care is a subject matter expert and will handle escalated associate or manager/supervisor inquiries. Will ensure associates have access to necessary support and that we remain compliant with any country requirements. In this role will report into the Manager, People Center.

  Responsibilities include:

  Understand and be able to communicate HR policies, processes, and procedures

  Provide coaching and counsel on performance, compensation, career development, etc. that aligns to and supports business strategy and attainment of objectives

  Effectively guide leaders through difficult situations, employee relations and conflict

  Ask critical questions in order to evaluate situation and provide guidance

  Maintain broad-based knowledge of the organization and its operations

  Effectively and efficiently navigate complex global organizations to resolve issues

  Provide relevant updates and/or concerns regarding service delivery model for selected countries

  Regularly review service model for identified countries

  Oversee policy & compliance

  Escalated self-service transactions

  Involuntary Terminations and RIF Support

  Performance Management (Coaching, Discipline & PIP)

  Employee or Labor Relations and Investigations

  Internal movement

  Requirements:

  Bachelor's degree (Emphasis in HR or Business Administration a plus)

  6+ years’ experience in HR Shared Services Operations, HR Business partnering, or Service Delivery

  Knowledge in Involuntary Terminations and RIF Support, performance management and labor relations and investigations

  Ability to travel domestically up to 20%

  Exceptional customer service, emotional intelligence and empathy

  Thorough with responses to inquiries and issues

  Strong consultative skills and ability to influence without direct authority

  Strong analytical, problem-solving, decision-making skills

  Ability to act with integrity, professionalism, and confidentiality

  Ability to comprehend, interpret, and apply the appropriate sections of applicable laws and regulations

  Preferred:

  Knowledge of Canadian law a plusHybrid role: 3 days in office/2 days remote (work from home)

  Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!

  Req ID : R-8514

  Job Family Group : Human Resources

  Job Family : HR Human Resources

  EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

  If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

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