ESFM

　　Salary:

　　Pay Grade: 15

　　Other Forms of Compensation:

　　ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

　　Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

　　ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

　　In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

　　Job Summary

　　Working as an HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training and diversity. You will contact expert regarding policies, procedures and programs to these areas.

　　Key Responsibilities:

　　Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).

　　Investigates and advises management in appropriate resolution of associate relations issues.

　　Coordinates/conducts exit interviews to determine reasons behind separations.

　　Makes recommendations to reduce absenteeism and turnover.

　　Represents organization at personnel-related hearings and investigations as is needed.

　　Supports internal customer survey and associate satisfaction interpretation/feedback process.

　　Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.

　　Coordinates and conducts management training related to the areas of interviewing, selection and hiring.

　　Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.

　　Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.

　　Supports SSC sector and provides direct assistance and support in critical markets.

　　Identifies critical needs area’s and takes appropriate steps to rectify problems.

　　Coordinates and conducts new hire orientation and management training related to this area.

　　Conducts HR Assessments.

　　Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.

　　Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).

　　Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

　　Preferred Qualifications:

　　Bachelor’s degree (B.A.) or equivalent years of experience

　　3+ years HR experience required

　　Bilingual in English/Spanish preferred

　　Experience in a high customer contact setting.

　　Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.

　　Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community.

　　Ability to work with mathematical concepts such as probability and statistical inference.

　　Ability to define problems, collect data, establish facts and draw valid conclusions.

　　SPHR/PHR Certification preferred

　　Apply to ESFM Services today!

　　ESFM is a member of Compass Group USA

　　Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

　　Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

　　Applications are accepted on an ongoing basis.

　　Eurest services maintains a drug-free workplace.

　　Req ID: 1270194

　　ESFM

　　Brandy Wilson