Description

　　Fixed term role until 31st May 2025

　　Creating a culture where all our people feel encouraged and supported is what makes Amazon a great place to work. As an HR Business Partner, you’ll drive a positive employee experience through your detailed grasp resolving complex employee issues related to processes, behaviors and offering credible and clear HR advice to Amazon’s managers.

　　Key job responsibilities

　　Own and deliver projects and drive progress towards business goals

　　Engage and coordinate with key stakeholders on data collection and policy implementation

　　Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues

　　Coach and develop HR colleagues and stakeholders across the business

　　Analyse internal dashboards to create reports on key metrics for leadership at your site

　　A day in the life

　　HR Business Partners get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. You’ll be based in an Amazon Corporate office and will frequently use data to inform key decisions.

　　From one day to the next, you will be implementing the strategy across EU for a centralized investigation team supporting EU GCO HRBPs. You will be leading investigations related to employee grievances and complex disciplinary issues. You will design, collect, and analyze multiple levels of employee feedback and you will lead or consult with human business partners and legal on complex employee relations issues. You’ll be taking a fresh look at our working culture and thinking of new ways to optimise them.

　　You’ll also be supporting HRBPs, providing training on ER matters for managers, helping them shaping our working culture and grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.

　　About the team

　　At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

　　We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

　　We are open to hiring candidates to work out of one of the following locations:

　　Luxembourg, LUX

　　Basic Qualifications

　　A degree

　　Relevant experience in an HR role operating in an international, fast-paced and customer-driven environment

　　Relevant experience in using data or anecdotal evidence to influence business decisions

　　Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

　　Advanced proficiency in verbal and written English

　　Preferred Qualifications

　　Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

　　Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

　　Additional fluent European languages

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.