HR Associate | Learning & Development | SeasonalApply now »

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　　Date:Jan 24, 2024

　　Location: Hybrid, PR

　　Company: Popular

　　AtPopular,we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

　　Are you ready for a rewarding career?

　　Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

　　Come and join our community!

　　Job Type

　　Seasonal | Full Time

　　General Description

　　The Human Resources Associate role in the Learning and Development department is responsible of coordinating all training logistics associated with the Compliance and Technology corporate learning programs.

　　Essential Duties and Responsibilities

　　Coordinate with external and internal resources/facilitators all the scheduling for the assigned learning activities.

　　In charge of all electronic training attendance record keeping following established guidelines using our LMS (Success Factors).  

　　Plan, prepare and monitor the production of all training materials for each session.  

　　Ensures that all training session requirements are met according to course design and specifications (room setup, necessary materials, and facility conditions, among others).

　　Provide support to on-site facilitators to guarantee that the learning experience occurs as designed.

　　Support functional instructional design activities such as: presentation designs, activities and exercises design, facilitators preparation, among others.  

　　Administer, scores, keeps record, and inform results of different course tests as defined by internal processes and guidelines.

　　Administer, scores, and keeps record of course satisfaction survey results for each session.

　　Proactively identifies and communicates, any observed situation or opportunity area of the session.

　　Prepare reports presenting course analysis, participations, and presentations for their learning projects.

　　Other responsibilities may include management of invoices and program budget, update of training materials and generate learning activities reports.

　　Minimum Education

　　Bachelor’s Degree in Human Resources, Industrial Psychology, Labor Relations or Psychology.

　　Experience

　　A minimum of two (2) years of experience in logistics/tasks coordination, human resources or learning and development functions.

　　Knowledge, Skills & Abilities

　　Project Management: Ability to work under pressure with minimum supervision.  Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, work with multiple tasks, meet deadlines, and flexible to change.  Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports.  Must demonstrate leadership, logic, structure, attention to detail and reasoning skills.

　　Instructional design: Knowledge in developing content using practical adult learning methodologies.

　　Operational/Regulations Processes: Knowledge of resources allocation, organization’s policies, and regulations.  Ability to establish, conduct and track operational processes properly, and implement changes.

　　Excellent customer service, task coordination and problem-solving skills.

　　Self-directed with demonstrated high levels of productivity and structure.

　　Able to multi-task many projects simultaneously, with minimal supervision, with a positive attitude ensuring attention to detail, and accuracy within the required timeframe.

　　Excellent interpersonal and teamwork/partnering skills with both internal and external colleagues.

　　Willing to travel to different regional training centers located on the metro and other areas, if required.

　　Excellent ability to write and design learning presentations.

　　Excellent oral and written communications in both Spanish and English.

　　Certifications / Licenses

　　No certifications or license needed.

　　Competencies

　　Accountability

　　Analytical Discipline

　　Collaboration & Teamwork

　　Change Agent

　　Customer Centric

　　Self Development

　　Business Excellence

　　Character

　　Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

　　If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

　　As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

　　If you are a California resident, please click here to learn more about your privacy rights.

　　.Popular is an Equal Opportunity Employer

　　Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .

　　Connect with us!

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