I. TITLE: Housekeeping Supervisor

　　II. DEPARTMENT: Operations

　　III. REPORTS TO: Assistant Operations Manager

　　IV. JOB DESCRIPTION:

　　· Supervise the operation of the airport's concessions housekeeping program.

　　· Maintain all areas of responsibility at a very high level, in a timely, efficient and smooth manner.

　　· Monitor merchant operations for compliance with relevant, rules, regulations and operating requirements.

　　· Supervise Housekeeping regarding operations-related activities.

　　· Assist with training programs and safety programs.

　　· Assist in Risk Management initiatives.

　　V. EDUCATION, EXPERIENCE AND SPECIAL KNOWLEDGE:

　　· High school diploma or equivalent.

　　· At least three years of experience in facility operations with personnel supervision of at least 10 people is necessary.

　　· Some Knowledge of housekeeping and floor care standards and practice preferred.

　　· Valid driver's license, clean driver's record and personal transportation is preferred

　　· Basic Microsoft computer programs skills needed

　　VI. SPECIAL SKILLS AND CHARACTERISTICS:

　　· Good interpersonal and personnel management skills.

　　· Good organizational and time management skills.

　　· Ability to motivate, train and communicate information to others.

　　· Must have the ability to handle multiple priorities, make good decisions quickly and be flexible.

　　· Willingness to work a varying schedule is essential, especially nights, weekends, holidays and inclement weather.

　　VII. RESPONSIBILITIES INCLUDE:

　　A. Personnel

　　· Assist in training and supervising all departmental personnel.

　　· Ensure adequate staffing at all times to execute the program at a very high level.

　　· Communicate all information relevant to performance, training, and safety.

　　B. Program

　　· Assist in managing the inventory of departmental supplies.

　　· Ensure that sufficient supplies, necessary tools and operating equipment are available at all times.

　　· Assist in executing the maintenance management program.

　　· Assist Marketing and Specialty Leasing with operational needs

　　· Execute special assignments as may be given from time to time.

　　C. Risk Management

　　· Facilitate the work of the Risk Management Committee.

　　· Report all safety hazards in accordance to established procedures

　　· Ensure that all personnel perform required duties in compliance with safety standards.

　　· Ensure that all Worker's Compensation, General Liability and other relevant incidents are properly reported.

　　D. Merchant Relations

　　· Maintain effective relationships with employees, management staff, merchants and contractors.

　　· Respond to retail and food & beverage merchant operational issues, problems and requests.

　　Phila BST