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Hotel Technology Product Manager
Hotel Technology Product Manager-March 2024
Dallas
Mar 28, 2026
About Hotel Technology Product Manager

  Overview

  Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

  Job Description

  The Hotel Technology product manager is a key member of the Corporate IT team in Dallas, TX and is responsible for product management of various hotel technologies. This role works closely with hotel operations and corporate business units serving as the product subject-matter expert presenting new products and new feature enhancements. The Hotel Technology Product Manager manages product implementation and is responsible for fostering vendor partnerships.

  Responsibilities

  Manages hotel technology product solutions and vendor relationships.

  Understands and documents current technical requirements (as prescribed by the vendor), e.g., server specs and configuration, database versions and configurations, workstation and peripheral requirements, etc.

  Creates product roadmaps, functionality and standards documentation with collaboration from Hotel Technology team members and relevant teams within the organization.

  Provides budget guidance on operational costs and asset management.

  Project manage deployment of technology upgrades and enhancements: Contract negotiation, resource management, invoicing, and support handoff.

  Verifies project proposals submitted for consideration and ensures they adhere to product standards.

  Products within the Hotel Technology stack are listed below. The Product Manager will be responsible for a subset of the following products.

  Door Locks / Access Control / Parking Systems

  Activity Management Systems (Golf, Spa, Membership)

  TV Platforms / Hardware

  Employee Safety Devices

  Digital Signage / Menus

  Audio Systems

  Safety and Security Systems

  Qualifications

  Associates Degree in a hospitality or technology related field or equivalent experience

  Minimum 2-3 years of technology product and vendor management

  Experience working with the hospitality industry is preferred

  Knowledge of hotel operations and familiarity with hotel technical products

  Proficient in project management methodologies and Microsoft Office Suite products

  Ability to manage multiple concurrent projects and competing priorities

  Aptitude for innovation and the ability to present succinct product ideas to leadership

  Understanding of vendor product roadmaps and their impact on technology strategies

  Experience working with cross-functional teams at different reporting levels

  Excellent communication, interpersonal, organizational, presentation and problem-solving skills

  Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

  Job LocationsUS-TX-Dallas

  Posted Date2 weeks ago(1/16/2024 5:37 PM)

  Requisition ID 2024-103862

  of Openings 1Category (Portal Searching) Information Technology

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