Duties and Responsibilities:

　　Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.

　　Promote teamwork and quality service through daily communication and coordination with other departments.

　　May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.

　　May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.

　　Responsible for organizing the books in OpenTable as well as communicating directly with OpenTable to solve any computer/software issues.

　　Will periodically update the guest profiles in OpenTable based on the information gathered from employees.

　　Liaison between our guest and our Private Event Manager, making sure all forms/contracts are signed and returned.

　　May be asked to handle guest complaints and special requests.

　　Qualifications and Requirements:

　　Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

　　This job requires ability to perform the following:

　　Handling food objects, products and utensils

　　Using a keyboard

　　Bending, stooping, kneeling

　　Other:

　　Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.

　　Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

　　Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

　　Basic math skills are frequently used when handling cash and credit, quantities, and variances.

　　May be required to work nights, weekends, and/or holidays.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.